Tweet

Credit Alliance Group reports an increase in complaints to the FTC about creditor harrassment calls

Guest post by: Bryan Garner

Article Overview: According to the AP report, almost 39 percent of Federal Trade Commission complaints cited demands to pay debts that weren’t owed or payments that were more than legally allowed. Credit Alliance Group instructs their clients on how to file complaints against creditors who are in violations of the Fair Debt Collection Practices Act. Credit Alliance Group is striving to set itself apart from the debt settlement industry in customer service.

Credit Alliance Group reports an increase in complaints to the FTC about creditor harrassment calls

According to the AP report, almost 39 percent of Federal Trade Commission complaints cited demands to pay debts that weren't owed or payments that were more than legally allowed. As more and more people get behind on their debts, the likelihood that they will experience creditor abuse will increase. If you are one of Credit Alliance Groups clients with a DAAN Phone Module who are on the receiving end of this abuse, be sure to contact let us know so that we can have the DAAN Group refer you to an attorney in your area proficient in this area of law for possible legal action against the creditor. Last year almost 71,000 complaints about creditor harassment were filed with the Federal Trade Commission. That is twice the number that filed in 2003. But that's not all. Over 14,000 complaints were reported to the Better Business Bureau, and thousands more were filed around the country with state and city officials. Consumers have rights that they may not be aware of. The Fair Debt Collection Practices Act was created to protect and inform consumers of their rights.

Fair Debt Collection Practices Act

Take a moment and find out if you're being subjected to harassment that is undeserved. Wisdom is knowing what to do next; virtue is doing it. David Starr Jordan.

Related Articles
  Credit Alliance Group is changing the debt settlement industry
  Credit Bureaus Hold the Key to Your Financial Future
  Strategic Alliances
  Hardship Debt Settlement Taxes explained by Credit Alliance Group
  Beware of Charged off Debts!

Article Tags: Credit Alliance, Credit Alliance Group, creditalliancegroup, creditor harrassment, creditors, debt, FTC
Referred by: http://www.creditalliancegroup.net



Related Forum Posts
A list - A list of companies that scam would be too long to list (unfortunately) and I'd be afraid if anything legitimate accidentally ended up on the list, I could face getting sued for slander for naming them. The bottom line is making sure you all conduct plenty of research to ensure companies you deal with are registered as a business and has no major unresolved reports against them (like with the better business bureau). Remember, even the best of businesses can have a few complaints, but are generally resolved, but you must stay clear of those that have many complaints, especially when ongoing and/or unresolved!
Cash-flow helps in getting financed - Also, if you are trying to obtain a loan, the first thing that a creditor will take a look at is your quick assets, which includes cash. But of course, the asset to liability ratio will also be evaluated.
What the Better Business Bureau does - [quote:1urk8etq]There is such a diversity of businesses out there, how effetive are they in protecting the consumers or entrepreneurs[/quote:1urk8etq] The way I understad it, at least here in the US, every BBB chapterhas a website, and on that website is a list of companies who have had complaints about them. People trying to decide if they want to use a company check that list...and if there's no complaints.... That's why it's imperative for people who have been ripped off to complain to their BBB. It might not help them, but it will help other people down the line. On the other hand, people do sometimes maliciously make complaints about businesses - so I tink the BBB does talk to both sides to see what's what... In addition to the BBB, each state has its own Consumer Protection Agency, and they also inspect claims of wrongdoing.
Re: Infographic: 10 Tips On Preparing For The Call - Hi Evan, I like this a lot and it reminds me of my time in the service sector when I had to handle complaints occasionally. I didn’t ever work in direct tele-sales but the way you talk to people in the first 10 or 15 seconds tends to set the tone. Your tips can be adapted to most kinds of cutomer service calls and it's all about understanding the emotions of the caller and finding common ground where you can both make progress. regards, Mal.
Re: What the Better Business Bureau does - [quote="OmnivoreInk":25i6g5su][quote:25i6g5su]There is such a diversity of businesses out there, how effetive are they in protecting the consumers or entrepreneurs[/quote:25i6g5su] The way I understad it, at least here in the US, every BBB chapterhas a website, and on that website is a list of companies who have had complaints about them. People trying to decide if they want to use a company check that list...and if there's no complaints.... That's why it's imperative for people who have been ripped off to complain to their BBB. It might not help them, but it will help other people down the line. On the other hand, people do sometimes maliciously make complaints about businesses - so I tink the BBB does talk to both sides to see what's what... In addition to the BBB, each state has its own Consumer Protection Agency, and they also inspect claims of wrongdoing.[/quote:25i6g5su] While I was managing a home improvement business, we joined the BBB. They got our file entered in the computer wrong and ended up posting 3 major complaints against us. They were actually for a different company that wasn't related and that wasn't even similar in any way. That caused me a mountain of problems and cost us several big dollar jobs. Eventually they bothered to speak with us - it took about 4 months to fix the problem. That was 4 months after I found out about it. They didn't offer a refund for the months that we had a negative rating, only fixed the problem after I spent many hours pushing them to fix it and they had the nerve to push me to renew my membership. Needless to say, I haven't joined the BBB again. And, they charged me decent money to be a member. Shri


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

What is the bottom line to you?

The Pure FUN of Learning & Using NLP

Sales Training – Top Salespeople Are Not Dunces

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.