Relationships: The Key to Organizational Success
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Free Download - Student Perspectives of Classroom Disruptions By Dr. Derrick L. Campbell |
Every company has an organizational structure which determines the duties and obligations of each employee. Each employee, from executive to manager to the employee, plays an important role in the productivity and success of the organization. In many cases channeled down organizational decisions can have a negative influence on the relationship between the supervisor and the employee which results in losses in organizational productivity and profits. Organizational relationships between supervisors and employees are the key to the success of any organization.
Most organizations are designed so that important decisions are made by the top executives and the day-to-day operations are controlled by supervisors as well as standard operating procedures which employees are expected to follow. Seldom is there a consideration of the importance of the relationship between the supervisor and the employee and how organizational decisions impact supervisor-employee workplace relationships. For instance, if there is a decision made to decrease the number of employees then employees may decide to slow down their production. This decrease in production will cause challenges between the supervisor and the employee as well as escalate into challenges that will include union representation. However, if there is a good workplace bond between the supervisor and the employee then the employee will continue to produce at equivalent if not higher levels of production.
Positive supervisor-employee workplace relationships increase organizational success by decreasing cost related to employee retention. One of the main reasons that employees voluntarily leave their job is due to the employer. When employees leave their job the organization incurs cost due to separation, vacancy, and replacement. Separation includes the costs incurred for exit interviews, administrative functions related to termination, separation/severance pay, and unemployment compensation increases. Vacancy costs include increased overtime or temporary employees needed to complete the tasks of the vacant position. Replacement includes the cost of attracting applicants, entrance interviews, testing, travel/moving expenses, pre-employment administrative expenses, medical exams, and acquisition and dissemination of information. Employee retention has a direct correlation to organizational success and profitability.
Organizational effectiveness increases when employees feel that they are not bullied by their supervisor. Workplace bullying can occur between a worker and a manager or supervisor, or between co-workers. If employees complain that their supervisor speaks to them in a loud, harsh, and intimidating tone of voice because, as he says, "That's just how I talk"? These types of behavior, if severe enough, may constitute "workplace bullying." A recent impact and cost assessment calculated that workplace bullying costs Australian employers between $6 - $36 billion dollars every year when hidden and lost opportunity costs are considered. The effects of workplace bullying include decreased productivity, increased staff absenteeism, staff turnover and poor morale. Workplace bullying financial costs can include legal and workers' compensation and management time in addressing cases of workplace bullying. Organizational success increases when there is a workplace atmosphere that benefits both supervisors and employees.
Organizations reach higher levels of success and profitability when workplace relationships are positive and productive. When workplace relationships need to improve or employees feel that they work in a hostile environment there is a decrease in employee retention which ultimately decreases business profits and organizational profitability. Organizations can overcome the obstacles that non-productive supervisor-employee relationships create by: ► Evaluating present supervisor-employee workplace relationships
► Developing a plan of action which utilizes a change process that will improve supervisor-employee workplace relationships
Relationships The Key to Organizational Success - To learn more about this author, visit Dr. Derrick L. Campbell's Website.
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Dianne CramptonDianne Crampton is North America's leading authority on team culture. She is an author and professional speaker and president of the leading team culture consultancy, TIGERS Success Series, Inc. Crampton has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down or to subscribe to TIGES Free monthly e-newsleeter go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: Winning Business Team Cultures And Why They Thrive, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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Michiel JonkerAs a Certified Information Systems Auditor, Michiel assists businesses in a professional capacity by evaluating the threats to their businesses. He acquired the necessary knowledge, skills, and techniques to minimize a business owner’s risk of business failure and to maximize his chances of high growth and success. He strongly believes that you CAN maximize your chances of business success, by implementing the business solution he has advocated for more than 12 years in your business plan and planning. Michiel has decided to share his experience with business owners by putting almost everything he knows in a business plan and survival guide (compiled in an e-book format) and written as a high growth SMB coaching course for SMB business owners, directors and managers - titled as the “Survival Kit for Small and Medium Businesses - Profit from your Business Risks!” According to Michiel, his goal was to add new techniques to a business owner’s business planning survival kit and instruct him or her in using these in the future - without any help from a consultant! For more information about the benefits of implementing profit protection planning in your business, please visit: http://www.business-around-the-globe.com - Visit Michiel Jonker's Website |
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
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