Michael D. Diercks Articles

Managing Communication in the Office - Click To Read Article
Are you overwhelmed with all the communication demands in your office? Do you feel like you have too many tools that were suppose to make communication easier yet it seems to be harder than ever? Increase your productivity by understanding your communication needs and leveraging equipment to meet those needs.

Handling Challenges Productively - Click To Read Article
General guidelines for handling difficulties, challenges, or problems. 1) Maintain a positive attitude 2) Use productive communication skills 3) Deal with causes, not symptoms 4) Avoid arguments 5) Accept responsibility 6) Focus on behavior or results

Communicating for Results - Click To Read Article
Have you ever felt that no matter how much you "communicate" nothing is getting done? You are saying the same thing over and over. No one seems to get it. How do you get your message to "stick"?

Arranging Your Work Area for Efficiency - Click To Read Article
The arrangement of the work area – particularly of your desk or work station – should be governed by two considerations: • Easy access to necessary work materials • Elimination of distraction Manage these two concerns and your performance will increase!


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