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Business Continuity is not just about backups....

Guest post by: Robert Rutherford

Article Overview: The amount of businesses I speak to who don’t have a Business Continuity Plan is horrendous. I usually get the stock reply of ‘but we do backups’. Doing backups is not preparing your business for all potential eventualities that could hinder, damage or destroy your business. Here's a few points to get you thinking...

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Business Continuity is not just about backups....

The amount of businesses I speak to who don't have a Business Continuity Plan is horrendous. I usually get the stock reply of ‘but we do backups'. Doing backups is not preparing your business for all potential eventualities that could hinder, damage or destroy your business. Anyway, regarding backups - the problem is that it can take days to get a business up and running using normal data/system backups, even if you have the spare hardware (servers, etc) to restore onto at hand. What if you don't have spare hardware to hand? Actually, if you haven't tested restoring your systems, how can you be sure you'll get operational at all?

We all know the scarily high statistics about companies without Business Continuity Plans going to the wall, so I'm still surprised by how many companies are prepared to take huge risks by not having trusted plans in place.

Here's an initial 6 things to start thinking about when BCP comes onto your agenda -

1. Determine how long you can live without data and systems. You probably have an understanding of the time you can afford to lose with no access to key systems and data, and how many hours or days of lost data you could arguably manage without. Once you define this, you can effectively balance desired recovery times and risk tolerance against a budget.

2. Plan for all eventualities. Downtime, however it rears it's head - fire, flood, power outages, chemical leaks, transport strikes, hardware failure, even flu pandemics - will hurt your business financially. You should consider all possibilities and have a documented strategy to deal with the risks you can identify.

3. It's more than just IT. As part of your planning process you should be indentifying key information, systems, people and processes, and how they all interact to keep your business running. Then envisage what would happen were you to lose any, or all, of these key ‘assets'.

4. Scrutinise your suppliers. In business, it's not just about you; you're almost certainly reliant to some degree on other companies. It's fine to have a well thought-out continuity plan but have your key suppliers got plans of their own in place to ensure they can still deliver a service to you if they encounter problems or downtime? Check them out.

5. Understand the technologies available. Effective technologies to protect businesses from disaster used to be notoriously expensive and were typically aimed at large multi-nationals with generous budgets. Now virtualisation, replication and vaulting technologies will fit the SME budget, and if you're astute, you'll find you can implement some without charge.

6. Test & communicate the plan. There's no point defining your business continuity plan and leaving it in a drawer. To be able to trust it, you need to prove it and tell people about it. Test it regularly, perhaps every 3 to 6 months or at the very least once a year. If the first time you test your plan is when an emergency occurs, then you could be in trouble. Ensure that the human side of the BCP is tested and proven, not just the IT parts: make sure everyone in the organisation is aware of the procedures and what part they must play should the BCP need to be invoked. The more you test the more routine it will become and the slicker your recovery will be, saving you money and perhaps even the business itself.

The above is in no way a comprehensive list of items to consider - it's just a number of elements to demonstrate there are other areas that need to be considered. You'll find plenty of resources and templates on the internet (many of them free) to help you plan. If you aren't sure what you are looking for then send me an email and I'll dig out / draw up an example.

Here's another way to think of it: You pay for insurance policies, you lock the server room, you close your windows, you put the building alarm on... but you don't know how you'll deal with a disaster? Madness!

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Article Tags: BCP, Business Continuity, business protection, Disaster recovery, DR, IT systems

About the Author: Robert Rutherford
RSS for Robert's articles - Visit Robert's website

Rob Rutherford is a partner and the technical director at QuoStar Solutions, a leading provider of IT services and consultancy. Rob has been delivering business enhancing IT solutions on a global scale for over 10 years, working with large international businesses through to those with ten employees. He has a genuine and deep passion for providing technical solutions to business issues, which are measurable and make a real impact to a business’s operations and bottom line. Favourite Quote:- "Any suitable advanced technology is indistinguishable from magic." - Arthur C. Clarke Rob can be contacted on robert.rutherford@quostar.com and his main company website address is http://www.quostar.com

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Re: How do you back up your computer? Re: How do you back up your computer? - I am the CEO of Backblaze and new to this community, but noticed you were discussing Backblaze and backup. We found sophisticated users historically had been doing some type of backups - often burning DVDs or saving files to USB drives. Unfortunately, much like eating healthy and going to the gym, doing backups falls off the list of to do's and does not get done. This is why we started Backblaze - with the hope that you would never have to ask "How do you do backups?"...because they just happen automatically all the time. I hope we can help many of you protect your personal and business data from being lost. Gleb
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