Feedback Form
Home Features Mastermind Videos About Advertise Blog Network Contact
   

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

Featured Ebook


ebook Famous Entrepreneurs - Modern Empire Builders


Featured Ebook

More Evan Carmichael
Have A Suggestion?


Sales Lessons From Starbucks And Dell

Count more than the money



Count more than the money
   

There is a concept in ‘big business’ called the Balanced Scorecard. It reflects the dangers in always looking at ‘the numbers’ – the money – to judge how well your business is doing.

Of coursed the numbers are important – but often they tell you how well you did last week or last month … not how well you are going to do in the future.

The people who dreamt up the balanced scorecard suggest that you need to look at other factors if you want a balanced view of your organisation.

The other factors – in addition to the financial numbers - they came up with are:

The Customer – how should you appear to our customers … and how do you appear to the? Do you know? If not, how do you know you are giving them what they want?

Internal Business Processes – of the things you do to provide your goods or services, what do you excel at? Do you know where your strengths are? Do you know what you might be better outsourcing?

…. and a factor they called Learning & Growth…..

How do you make sure you have the ability to change, to improve? How well do you use the talents of those who work for you?

These factors should be treated as suggestions … it depends on what is important to you and your business .. you might decide to have another set of factors altogether, reflecting your own priorities.

If you were creating a ‘proper’ balanced scorecard, you would think about what it is you are trying to do, what plans you have to ensure you are on track … and then decide what measures in each of these categories might help you understand whether you are likely to meet your own targets.

You needn’t go that far. .. but it is worth thinking through …

1. What your are trying to achieve
2. How you will set about achieving your goals
3. What you need to measure to make sure you are on track
4. Whether those measures give a balanced view of your company.

That must be worth a few hours of your time. You might find that a balanced view changes your opinion of how well you are doing … and how fit you are to face the future!



Count more than the money - To learn more about this author, visit John Heap's Website.

Like this article? Share it with your friends
[Get Copyright Permissions] E-Mail | Print | More  


Related Articles Related Articles
The Importance of Counting
  “I’ve just always been math-challenged,” my client Barbara moaned. “The words ‘Balance Sheet’ and ‘Income Statement’ scare me! I don’t know how or where to start doing the accounting for my business.”..
Remember, it is only the Behaviors that count!©
  All the training in the world is irrelevant if it doesn't lead to new behaviors. So that is what the sales manager should focus on - behaviors.
Make Your Contacts Count
  Make Your Contacts Count! A Great Book to Read for Business! Now, more than ever, it's time to maximize your networking...but don't you wonder how best to do it? One way to jumpstart your skills is to read the 250-p...
Stress-Free Selling® - How to Make it About Them
  You've heard a million times by now to make your sales About Them. But how do you do that???? Here's one easy way how. Take a look at a recent letter or proposal you wrote. Count how many times you wrote "I" o...
BANG BANG YOU’RE DEAD!
  Oooh my that hurts. The shock of suddenly being told that your business isn’t making any money.

Related Forum Posts Related Forum Posts
KeywordBox.com KeywordBox.com
Angel Investors- Angel Investors-
Re: Money never sleeps Re: Money never sleeps
How to start a new business How to start a new business
Re: Most desirable type of business to start Re: Most desirable type of business to start
Someone else's money Someone else's money
How will an african make money truely on the net? How will an african make money truely on the net?
Negotiating Equity Ownership Negotiating Equity Ownership

Related Forum Posts Related Businesses - Evan Elite Authors

The Evan Elite Authors program is currently in beta phase. For details please contact us.


 
About the Author


John Heap
(Visit John's Website)
Productivity is my 'bag' ... it is what I know about. I am President of the World Confederation of Productivity Science -www.wcps.info and Director of the National Productivity Centre in the UK www.n atprodcentre.com - go to this site for some good free resources and some (paid for but low price) e-learning on productivity. I also edit the International Journal of Productivity & Performance Management. My views on productivity and on learning (which I think are related) are summarised at www.johnhe ap.net .... and current productivity news and views are on my blog - w ww.donotcomplicate.blogspot.com
Have A Suggestion?

View Author's Blog
DoNotComplicate
DoNotComplicate - Life is simple. So is business. If you can keep it simple, you win. So... Do Not Complicate!
Become An Author

View Author's Video
Become An Author

Free Downloads


John Heap's

Complete
List Of
Productivity
Articles

First Name
Last Name
Email
 
If you enjoyed this article, get John Heap's Complete List of Productivity Articles For FREE!

More John Heap
Innovation is simple
Count more than the money
Go to Gemba
Critical Success Factors
Getting Rid of Waste
Running out of office space
Innovation its easier than you think
There is always a better way
Achieving Peak Performance
Becoming lean and mean
Become An Author