John Heap Articles

Waste Not! - Click To Read Article
Waste is not the stuff you throw in the bin. It is all the things you do in your business that waste time and money. The Japanese know a thing or two about getting rid of waste ... why not learn from them.

There is always a better way! - Click To Read Article
The 'big boys' call it continuous improvement. We know it is just common sense - always looking at what you are doing and finding ways of doing it better. This tells you the questions to ask ... to get the right answers.

Running out of office space? - Click To Read Article
Growing companies need more space ... and space is expensive. Hot desking is one way of controlling costs - and keeping your 'road warriors' out there for most of their time - getting more leads, making more sales.

Kaizen - Click To Read Article
Kaizen is a system of continuous improvement. It sounds complex - but it is not. Find out how to adopt KAIZEN principles in your organisation.

Innovation - it's easier than you think - Click To Read Article
Innovation is not the 'big idea' that transforms your business or how you do it. Well, it might be but innovations can be small - but still important. If you try to hard for the revolution, you might miss the small but crucial improvements that can change your business.

Innovation is simple! - Click To Read Article
Innovation can be simple - but we have to put in place the processes that make it so. Otherwise, our employees remain disengaged and non-creative.

How do you make your company competitive - Click To Read Article
To be competitive, you need an advantage over the other players in your markets - a better product/service or a better way of getting it to the customer.

Getting Rid of Waste - Click To Read Article
Follows on from "Waste Not!" and shows the practical things you can do to reduce the time and money doing things you should not be doing!

Go to Gemba! - Click To Read Article
There are times when it is not enough to listen to what people tell you about a situation .. and especially a problem. You have to see, smell and feel for yourself what is really going on.

Critical Success Factors - Click To Read Article
If you don't know the few, really important things you need to carry out to achieve your mission - how can your staff. Identify them - and communicate them. Then everyone knows where to focus their efforts.

Count more than the money - Click To Read Article
Counting the money you make tells you how well you did last week or last month - not how well you are going to do in the future. For that you need a more balanced view.

Becoming lean and mean - Click To Read Article
The 'lean' philosophy stated at Toyota - but can be (and should be) applied to any business. It is very simple - keep things flowing and avoid waste. Read more!

Achieving Peak Performance - Click To Read Article
Athletes are trained to reach peak performance through a regime of coaching and mentoring. If they fail to reach world-class performance levels, they fail to achieve significant rewards. There are ways of applying the same concepts of coaching to business staff and even to teams of staff. Make sure your key staff achieve their maximum potential by reaching their peak performance.


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