Building Trust between Management and Employees
As a manager that has employers, you probably realize that employees are the glue that holds your ship together. They are the ones that can in fact have a positive or negative effect not only on your company’s reputation but the success of your company as well. Those managers that are able to maintain and develop trust among their employees are the ones that have longer employee retention, higher employee morale, loyalty and increased productivity which leads to better revenues. In this brief article, we’ll discuss proven techniques that you can use in building trust between management and employees.
First of all, trust your employees and expect them to excel in their endeavors. For instance, If you going into the relationship expecting your employees to fail or do something that will cause your company harm then they will likely not disappoint you. On the same token, if you display trust and respect from the very beginning then they’ll likely follow suit with the same trust and respect.
Second, encourage independence. If you micromanage their every move and don’t encourage them to be the best they can be, they will come to dislike and not respect you. In their minds, they’ll feel as if you don’t trust them and they in turn won’t trust you either.
Third, treat your employees how you expect to be treated. This means that you must establish a cooperative work relationship from the beginning. This can be done by displaying a positive attitude at all times. Learn to see the good in your employees and encourage them to achieve personal and professional success. This will help create a very strong and trustworthy relationship with your employees.
Fourth, offer constructive criticism and accolades as well. No one expects you to see only the good in your employees and no one expects you to see all bad. To be a good manager means giving out healthy doses of constructive criticism and accolades. By doing both, you’ll strengthen the work relationship and will foster a sense of commitment and loyalty within your employee as they’ll feel as if you’re genuine and trustworthy.
In conclusion, as a manager it is your responsibility to build trust between management and employees. This will be accomplished by trusting them, encouraging independence, treating your employees how you expect to be treated, offering constructive criticism and accolades. Once you do this, you’ll see that they consistently display trustworthy attributes and trust you as well.
Building Trust between Management and Employees - To learn more about this author, visit David Liddell's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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