Why You React to Certain Customers and How to Stay Positive
Why You React to Certain Customers and How to Stay Positive
There is a term used by Anthony Robbins, in his Personal Power II program, called Neuro-Associative Conditioning, which he refers to as a linking of a specific event with a specific feeling. A specific feeling can easily be triggered by a sight, sound, touch, smell or taste that occurred during a prior event. This kind of conditioning is rooted in behavioral science dating back to 1901 in the work of Ivan Pavlov (Pavolv’s Dogs).
Here are a few examples of how conditioning controls our mood, behavior and decisions:
Pete grew up with a verbally abusive Father. It caused him great anxiety. Pete’s Father used to point his finger while yelling. Twenty years later, Pete is grown with a great job but an ornery boss. One day his boss enters Pete’s office to discuss an important topic. While speaking loudly, the boss points his finger in much the same way that Pete’s Father did. Instantly, Pete’s stomach turns and he become anxious. Peter continues to get anxious around his boss.
Jake’s date was wearing a very alluring perfume on their recent date. The date itself was quite passionate. The following day when Jake gets into his car he smells the lingering scent of his her perfume and becomes transfixed with joy.
Sara eats lunch at a new restaurant in town. While eating, she gets sick because of the flu. A month later, her friends ask her out to lunch to the same restaurant in town. Sara gets nauseated thinking about that restaurant, so she suggests another one.
Understanding conditioning and how it affects the decisions that people make is key to understanding people. It is also a great tool to better understand yourself and your own behavior and mood changes.
I’ve researched the topic of personality to better understand and relate to different people in business and personal settings. I’ve found that it’s equally crucial to my success that I understand my own moods and reactions to different people in changing business situations. Learning more about conditioning has clarified a lot of my own questions about myself. Paying attention to your own feelings and conditioned responses will help you focus on the positive in every business and personal setting.
Why You React to Certain Customers and How to Stay Positive - To learn more about this author, visit Michael O'Grady's Website.
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Have you ever started off a day feeling great, then…WHAM…out of no where, you find yourself in a foul mood? You wonder, “What happened to put me in this mood?” You try to point out the last person, place or thing you contacted. But there’s much more to it than that.
There is a term used by Anthony Robbins, in his Personal Power II program, called Neuro-Associative Conditioning, which he refers to as a linking of a specific event with a specific feeling. A specific feeling can easily be triggered by a sight, sound, touch, smell or taste that occurred during a prior event. This kind of conditioning is rooted in behavioral science dating back to 1901 in the work of Ivan Pavlov (Pavolv’s Dogs).
Here are a few examples of how conditioning controls our mood, behavior and decisions:
Pete grew up with a verbally abusive Father. It caused him great anxiety. Pete’s Father used to point his finger while yelling. Twenty years later, Pete is grown with a great job but an ornery boss. One day his boss enters Pete’s office to discuss an important topic. While speaking loudly, the boss points his finger in much the same way that Pete’s Father did. Instantly, Pete’s stomach turns and he become anxious. Peter continues to get anxious around his boss.
Jake’s date was wearing a very alluring perfume on their recent date. The date itself was quite passionate. The following day when Jake gets into his car he smells the lingering scent of his her perfume and becomes transfixed with joy.
Sara eats lunch at a new restaurant in town. While eating, she gets sick because of the flu. A month later, her friends ask her out to lunch to the same restaurant in town. Sara gets nauseated thinking about that restaurant, so she suggests another one.
Understanding conditioning and how it affects the decisions that people make is key to understanding people. It is also a great tool to better understand yourself and your own behavior and mood changes.
I’ve researched the topic of personality to better understand and relate to different people in business and personal settings. I’ve found that it’s equally crucial to my success that I understand my own moods and reactions to different people in changing business situations. Learning more about conditioning has clarified a lot of my own questions about myself. Paying attention to your own feelings and conditioned responses will help you focus on the positive in every business and personal setting.
Why You React to Certain Customers and How to Stay Positive - To learn more about this author, visit Michael O'Grady's Website.
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Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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Jay Kubassek(Jay's Full Bio: EvanCarmichael.com/jaykubassek) In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.
As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)
Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. Jay resides in NYC with his wife Jamie, son Milo and dog Cooper. Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website |
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