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How to Get the Most from Your Key People

Written by: Susan Ireland

Article Overview: If you're like most managers or executives, you are dealing with having fewer people to do more of the workload. Your people are smart and hard working . . .but they need to increase their effectiveness to keep up with the growing workload and help you build a foundation for the future of the organization. Yet they don't have time to go to lunch, let alone attend long training sessions.

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How to Get the Most from Your Key People

If you're like most managers or executives, you are dealing with having fewer people to do more of the workload. Your people are smart and hard working . . . but they need to increase their effectiveness to keep up with the growing workload and help you build a foundation for the future of the organization. Yet they don't have the time to go to lunch, let alone attend long training sessions. Sound familiar? Training may not be the answer. Consider coaching. Coaching is a technique used by leaders and managers who want to increase the productivity and success of their team in the most effective, time-efficient way possible. Years of experience have taught us that when managers and leaders coach people around four core traits seen in all highly successful individuals, they succeed in any arena and at whatever they undertake.

To get the most from your key people, use coaching as your strategy, and follow this process:

1. Identify your high-potentials. These are the people who have demonstrated an interest in seeing the organization succeed. You know who they are.

2. Invite these high-potentials to work with you in a coaching process over a specific period of time.

3. Use a structured and disciplined system to conduct effective individual coaching sessions.

4. Keep the sessions brief, specific, and concentrated around developing four key traits: goal clarity, high achievement drive, strong emotional intelligence and excellent social skills.

5. Properly prepare for each session using a pre-session planning sheet; debrief after each session using a post-session analysis tool.

6. See more in your people than they see in themselves - the secret to building self-confidence and achieving more than they believe they are capable.

It's important to remember that the four key traits (also known as success factors) can't be intellectually learned, as in a classroom, but can only be experientially developed with quality coaching. When you apply this process, it's not uncommon to see 20% to 35% sales increases, employee retention challenges drop drastically, and organizational goals achieved that were previously viewed as unattainable.

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Home > Productivity > Susan Ireland > How to Get the Most from Your Key People
Article Tags: achievement drive, coaching, emotional intelligence, foundation for the future, social skills

About the Author: Susan Ireland
RSS for Susan's articles - Visit Susan's website

As a Certified Integrity Coach and member of The Master Coach Council, I work with business owners, managers, department heads and professional services providers to help them achieve high performance and lasting results in any economy. My passion is helping people develop strengths they often don't know they have and take advantage of opportunities they don't know exist. My vision is to build life-long relationships by making a difference in people's lives, one client at a time.

Click here to visit Susan's website
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