Tweet

Web Hosting Support

Written by: Web Hosting

Article Overview: I’ve had to change web hosting companies on more than one occasion simply due to the fact that I wasn’t getting the kind of web hosting support that I needed. Once, I had a simple technical problem that needed little more than a yes or a no answer from the customer service representatives, but my attempts to even reach the company went in vain. First, I called, but the 1-800 number I was given – the one that was supposed to be 24/7 support – did not work. Then, I emailed, but those too were fruitless. In the end, switching companies cost me more than it should have. This article is to help you avoid going down the same path I did.

Web Hosting Support

I’ve had to change web hosting companies on more than one occasion simply due to the fact that I wasn’t getting the kind of web hosting support that I needed. Once, I had a simple technical problem that needed little more than a yes or a no answer from the customer service representatives, but my attempts to even reach the company went in vain. First, I called, but the 1-800 number I was given – the one that was supposed to be 24/7 support – did not work. Then, I emailed, but those too were fruitless. In the end, switching companies cost me more than it should have. This article is to help you avoid going down the same path I did.

If you’ve got a potential hosting company in mind, test out their customer support before you sign up with them. How do you do that? Do what I did and call them first. Do they answer when they say they will? Do they put you on hold for hours at a time? Are you treated in the quick manner that you expected? If they don’t meet your expectations, drop them now. Move on to the next company. It’s better to find out sooner rather than later that they can’t give you the kind of support you need. (It’s also fun to call up that same company’s sales department and see how fast they respond to you then.)

Even if you don’t have any kind of technical problems, you could also shoot the company an email and see how fast they respond to it, or if they respond to it at all. That is especially important if no phone number is provided on their website. That will really let you know what kind of web hosting support you can expect.

A third thing you can do is check out past customer reviews and see how satisfied other people were with the support they received from the company. In doing this, however, make sure you avoid hosting directories. These are all paid listings so what you’re reading is probably not going to be true. A better bet is to use a search engine to look up the company’s name. If they’ve been around for any significant amount of time, a number of customer reviews should pop up in the search results.

In trying to find a hosting company, you might be looking for things like cost and different kinds of services offered. Sure, those are important too. But I’d be willing to pay a few extra dollars a month in order to ensure that someone will be on hand when I need them. If your site is down and you can’t get a hold of anyone at the company, every minute could be costing you valuable customers.

Make web hosting support a priority. Don’t let yourself be caught in trouble with no one to help you but yourself

To find a web hosting plan that makes customer support a priority, visit 1 and 1 Internet.

Related Articles
  Hosting and Search Engine Optimization
  ••••••>Choose Your Web Hosting Company Carefully for Better SEO
  Web Hosting Provider
  An Introduction to Cloud Hosting
  Ad Free Web Hosting

Article Tags: amount of time, attempts, bet, customer reviews, customer service representatives, customer support, email, hosting company, mind test, phone number, s sales, search engine, web hosting companies



Related Forum Posts
Re: Domain name sugestion - Hi Anelly, Support-Box.com sounds very good to me. Easy and catchy.
Re: YOU CANNOT AND SHOULD NOT DO IT ALONE - Hi Barry, I couldn't agree more. Support is so important, even if it's just encouragement. But, having others to turn to for guidance and help can be very beneficial in moving your business forward.
Re: THE SECRET TO SUCCESS IS ALL IN YOUR HEAD...RIGHT NOW!!! - Hey Trent, Thanks . . . . I believe strengthening one's resolve depends on 3 things : 1- Support 2-What you read. 3-How you talk to yourself. How about sharing how you maintain your persistence? How about everyone else? I really am curious. Thanks Barry
Re: How Much Do You Need To Start? - In this age of Internet you might start with just $50 or nothing at all. To start an affiliate website with a squeeze page to collect emails you only need to start with this Domain name $9 Hosting $24 PPC to test your niche $17 This is $50. Though you will need to design and upload your site yourself.
Re: Top 10 Young Entrepreneurs - I notice a trend with most of those young entrepreneurs. They started an entertainment-related business that has skyrocketed in popularity. From YouTube, to Runescape, to Gaming, to File Hosting - all are the most popular brands of their kind. If these young bucks can do it, it gives us old geezers a glimmer of hope!


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Tweet

Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!

Name:
Email:

Popular Articles

Think Time

What is an Adaptive Organization

TOP Level Selling

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.