Home Features Mastermind Videos About Advertise Blog Network Contact
   

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

Featured Ebook


ebook Famous Entrepreneurs - Modern Empire Builders


Featured Ebook

More Evan Carmichael
Have A Suggestion?

Sales Lessons From Starbucks And Dell

Stop Your Stammering -- The Power of Silence in a Presentation



Stop Your Stammering -- The Power of Silence in a Presentation
   

During my career in broadcasting, I spent years coaching news reporters, anchors and talk show hosts in how to be comfortable and confident when behind the microphone. How to project their voice and inject enthusiasm. How to use their nervous energy to amplify their performance and how to eliminate "ums," "ers" and "ahs."



Over the past 15 years in public relations, I have provided similar public speaking training to literally hundreds of organizational spokespersons with great results. Frequently, I will have an executive voice concern about their stumbling and stammering and we work to break down some of the bad habits that can contribute to “audible pauses” (as opposed to silent pauses). They worry that they may be making their audience mad.

What's more important is that "ahs" and "ums" can diminish the power of a presenter’s message and fuels perceptions among audience members that they are listening to a person who isn’t sure of himself. Many people use them as crutches to ensure they are not standing in deafening silence while other need to give their brain a chance to catch up to their mouth.

The recent study called into question whether stumbling and stammering is really such a bad thing. "It’s the way that you, er, say it: Hesitations in speech affect language comprehension," by Dr Martin Corley and Lucy MacGregor, Edinburgh University's School of Philosophy, Psychology and Language Sciences, and David Donaldson of the University of Stirling. It found that disfluency becomes a useful interruption to the expected ritual of a speech or presentation.

The researchers invited volunteers to listen to a number of sentences, including sentences with disfluencies. They conducted a series of tests to find out how well the listeners could recall what was said.



It turned out that the "ers" inserted into the sentences had a significant effect on the ability of the subjects to remember the information. After hearing typical sentences with inserted disfluencies, the volunteers got 62 per cent of words correct compared to 55 per cent for sentences with no stumbles.



This really isn't as unexpected as it may seem. Great presenters, much like great actors, will use the pace of their speech and pauses of varying lengths to emphasize key points. Bill Curtis, the longtime TV news anchor at the CBS affiliate in Chicago is the best example I can think of, adding drama to virtually every story with pauses here and there. Dan Rather did it, too.



They weren't using ers and ums. Just silence. But it has the same impact on grabbing attention as these researchers found, which is why we train our speakers to embrace silence as a powerful tool and the best way to eliminate/replace audible pauses.



Whether using ums, ers or simply silence, the audience says to itself, "We better pay attention now, because what I expected was going to happen is in fact not going to happen."



Silence can be powerful. Use it to your advantage rather than filling it with words that mean absolutely nothing.

The best way to address the habit of using audible pauses is recording the presenter during repeated practice efforts and reviewing the tape. Typically, there are three stages to evaluating and fixing the problem, which include:

1. Surprise at how often the verbal crutches are used; 2. Discomfort with the solution – silence; and 3. Empowerment that comes with embracing the use of silence as a presentation tool rather than something to be feared.

So the important point I hope you take away is (silent pause) strategically interrupting your smooth speaking pattern can significantly enhance your presentation. I don't think a presenter who litters their speech with ums and ers can come off sounding confident and prepared, so I will continue to emphasize silent pauses and work to eliminate and replace audible pauses.

----------1

Stop Your Stammering -- The Power of Silence in a Presentation - To learn more about this author, visit Daniel Keeney's Website.

Like this article? Share it with your friends
[Get Copyright Permissions] E-Mail | Print | More  


Related Articles Related Articles
Stop Your Stammering -- The Power of Silence in a Presentation
  In broadcasting, I coached news reporters, anchors and talk show hosts in how to be comfortable and confident on the air. How to project their voice and inject enthusiasm. How to use their nervous energy to amplify ...
How to Gain by Keeping Quiet and Listening
  Film-maker Andy Warhol once commented: “You have more power when you shut up”. And this can often be true. Or, as Texan politician Sam Rayburn put it: “No-one has a finer command of the English language than the per...
Connecting With Speakers
  Mark Goulston writes: When following a presentation by an important person at a convention there is a call for comments or questions and there is dead silence, the last thing that speaker thinks is that he or she...
After you ask for the business..... SHUT UP!
  There are few rules in selling that apply to all sales, but this is one of them. If you learn this as a new technique today you will close more sales tommorow.
Business Presentation Problems - What To Do If - Part Two
  Continuing our look at some of the common situations that can arise when speaking in public - with suggestions to help you cope

Related Forum Posts Related Forum Posts
Women Entrepreneur Tips Women Entrepreneur Tips
Success Strategies Success Strategies
Wills, Power of Attorneys personal, bank, health Wills, Power of Attorneys personal, bank, health
Decide your market first Decide your market first
Other Great Books... Other Great Books...
niche forum categories niche forum categories
Business magazines Business magazines
Books You Wish Had Been Written Books You Wish Had Been Written

 
About the Author


Daniel Keeney
(Visit Daniel's Website)
DPK Public Relations specializes in proactive and reactive media relations, media interview skills training, presentation skills training and corporate crisis communications planning and recovery. Guided by an accredited Houston public relations veteran, Dan Keeney, APR, DPK Public Relations helps clients increase visibility in order to build demand for their products and services. With a background in journalism, we know what it takes to secure media placement through expert writing and persuasive media relations services. Our public relations team has planned and managed communications programs and deflected controversy related to some of the most important issues of our time. DPK Public Relations is known for its professional and successful relationships with reporters, editors and producers throughout the country. Our media interview skills training teaches clients to project a positive image on television, radio or in print interviews, which helps protect and enhance the reputation of their organizations. You don't have to take our word for it -- ask NASA - Johnson Space Center, Carbo Ceramics and Range Resources, just a few of our media training clients.
Have A Suggestion?

View Author's Blog
Become An Author

View Author's Video
Become An Author

Free Downloads


Daniel Keeney's

Complete
List Of
Public-Relations
Articles

First Name
Last Name
Email
 
If you enjoyed this article, get Daniel Keeney's Complete List of Public-Relations Articles For FREE!
Become An Author