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The Six Stages of Persuasion

Written by: Patti D. Hill

Article Overview: Public relations is all about influencing intended audiences. The road from presentation of ideas to actually influencing behavior can be a long one.

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The Six Stages of Persuasion

PR is all about influencing audiences. By providing a variety of information through a variety of channels, PR induces change in the beliefs, attitudes, or behavior of specific groups of people.

There is a lengthy pathway, however, between engaging in PR practices and persuading intended audiences to alter their behaviors in desired ways.

In order to fully understand how PR campaigns work, it‘s important to know and understand the six stages of persuasion.

1. Presentation: The intended audiences are presented with key messages through media placement (3 - 6 months into the campaign and ongoing).

2. Attention: With repeated exposure, intended audiences will see and recognize the messages (approximately 6 - 9 months into the campaign).

3. Comprehension: Intended audiences comprehend the value of the offering (9 months and onward).

4. Acceptance: Audiences believe the messages (9 - 12 months).

5. Retention: Audiences remember the messages and identify the messages with the company and its products or services. This is when the company becomes branded (12 months—to up to 2 years).

6. Action: Audiences change their behavior in the desired direction, i.e. they buy the product or service, approach the company for deals, attend the event, etc. (12 months to 2 years).

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About the Author: Patti D. Hill
RSS for Patti's articles - Visit Patti's website

Patti D. Hill is the founder and CEO of Penman PR, Inc., one of the most innovative independent PR firms in the nation and the only international public relations firm to offer 100% senior-level representation. In addition to overseeing client services, talent management and business development for Penman, Patti is the lead instructor for the firm's training division, Penman PR Training Institute.

Prior to Penman, Patti was the founding partner of BlabberMouth PR and its subsidiary, CameronWeeks Public Relations, where she managed the development and implementation of regional, national and international media / relations and communications campaigns for companies in a multitude of industries.

Patti's early professional career includes more than 15 years of corporate management in sales and marketing in technology certification training, IP and data networking training and consulting, and videoconferencing with Prosoft Training, Spohn & Associates and VTEL.

Patti is an active in several professional organizations, including International Economic Development Council, NanoExpress (Editor), Nanotechnology Now (Columnist), Nanomaterials Applications Center at Texas State (Founding Member), Nanotechnology Research Foundation (Founding Strategic Advisor), Texas-Israel Chamber and The McKinsey Quarterly (Executive Panel).




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