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Eleven Business Insurance Tips for Small & Medium Size Businesses

Guest post by: Mark Shapiro

Article Overview: What do small and medium size businesses need to know about Business Insurance? What should they do now - before they have a loss? What should they do later, after they suffer a loss. How do you file a business insurance claim. When should you consider using an attorney or a public adjuster to help you resolve a business insurance claim?

Eleven Business Insurance Tips for Small & Medium Size Businesses

ELEVEN Tips for Business Owners from Ron Reitz, CEO of Quality Claims Management

1. Know your co-insurance clause (if applicable). This will help you know what monies you will need to contribute in a partial loss.
2. Know your rights within the policy language. (For example - if the insurance company asks for your accounting statements for your business inventory, yearly or monthly revenues, etc). YOU MIGHT NOT HAVE TO PROVIDE THEM TO SETTLE YOUR CLAIM.
3. Do not accept the first offer you receive from the insurer as a final settlement.
4. The insurer is required to pay you the “undisputed” amount of the insurance proceeds immediately.
5. If an insurer pays you a portion of what you believe you are entitled to, you are free to accept that amount, and use those proceeds. This does not mean that you have accepted that amount as a final settlement. This simply means they have made a partial payment to you. The insurer is not supposed to add language onto a claim check that says you are accepting it as the final settlement amount.
6. Before accepting any final settlement offer from an insurer, be sure that the offer has been reviewed and analyzed against the insurance policy so that you know ALL insurable damage has been included and adequately addressed.
7. Do not speed through the process. While you may believe that the fastest resolution of your claim is best for you, it usually is not. The insurer needs adequate time to investigate the claim, this includes determining the total amount that is owed under all sections of your policy. Claims take a long time to settle. The more time and effort you spend valuing your claim, the higher your ultimate settlement will be.
8. Start your business inventory immediately. This will be a very lengthy and detailed process. Invoices and other Vendor records are useful so start to compile your list of damaged property immediately. It is very likely that you will not remember to list all of your items and several months later, while looking for certain things, you will determine they are gone – this is most often the case with partial losses.
9. The insurer will have a team of adjusters that will read and interpret the language of the policy as they believe it to be. I believe it is a natural conflict of interest for the insurer to attempt to represent the interest of the insured as well as themselves. The less money an insurer pays on a claim, the more profitable they are. It makes sense then to hire a licensed public insurance adjuster that will work on your behalf with a goal of settling for the maximum you are entitled to under the terms of the policy.
10. Does every loss require the expertise of a public insurance adjuster? No. There are many situations that you may not need a public insurance adjuster. The prudent thing to do is to talk to or meet with a public adjuster to discuss your specific loss and get their opinion.

11. How to select a public insurance adjuster? First and foremost, only talk to a firm that adheres to and operates under a strict Code of Professional Conduct – such as that of the National Association of Public Insurance Adjusters. Be sure to check with the California Department of Insurance to verify the firm and individual is licensed.

Ron Reitz is president of San Diego-based Quality Claims Management Corp., a nationally licensed public insurance adjuster, providing hazard claim recovery services to investors, mortgage servicers, homeowners and businesses. Earlier, he pioneered the national hazard insurance claims business of GMAC-RFC (now GMAC-ResCap).

He is the past president of the California Association of Public Insurance Adjusters and currently serves on the board of the National Association of Public Insurance Adjusters.

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Article Tags: business claim, business insurance, business inusrance claim, insurance tips, Quality Claims Managementpublic adjuster



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