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Guest post by: Mary White Become an Author

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By Mary Gormandy White, M.A., SPHR

Are you planning to teach an audio conference training session? Delivering training to attendees via telephone communication is very different from teaching in a face-to face setting or via a webinar. When you are leading an audio conference, you must engage and educate the participants whether they are listening in on the live session or they'll be utilizing a recording of the class at some point in the future. Because of the unique nature of this type of training, there are several tips that anyone who teaches audio conferences should keep in mind when developing training that will be delivered in this manner.

3 Audio Conference Facilitator Tips

1. Create and Use Comprehensive Training Materials

Prepare a comprehensive outline for the material that you will be covering during the audio conference. Send it to the people, who are participating in the training session, prior to the event so they can review it ahead of time if they desire and so they'll be able to use it to take notes and jot down questions while you are speaking. Be sure to follow the outline while you are teaching so that the participants can follow along easily and so you can be certain to cover everything.

2. Practice Your Presentation

Practice ahead of time so you are comfortable with the material and are certain that you can finish within the time allotment. You may want to record your practice session so that you can identify any pronunciation challenges or other factors associated with your ability to clearly communicate the information via telephone. Remember that the participants won't be able to see you, so your voice will play a significant role in how effective the audio conference seminar is likely to be.



3. Set the Ground Rules Early

At the beginning of the audio conference, clearly define the ground rules for the session. Explain how the call will progress so that the callers are comfortable and know what to expect. Let the participants know if you'll accept questions throughout the event or if they should save their inquiries until the end of the session. Additionally, make sure that the trainees know how to turn the mute function on and off.

Setting the Stage for Success

By following these three tips, you'll be on your way to creating and delivering effective audio conference training that will deliver results.

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