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Creating Key Messages to get Free Publicity



Creating Key Messages to get Free Publicity
   

Creating your Key Messages - Part One WHAT are Key Messages?

Key messages are phrases of different lengths that provide a description of your company in very succinct understandable terms. These messages take several forms and can be used in multiple ways. One of the forms is called an Elevator Pitch, which is essentially a description of your company in 10 seconds or less (the time it takes for a short elevator ride). In fact this is one of the more critical messages since 10 seconds is usually all you get to describe your company to someone. There are also short messages and long messages depending on the objective you are trying to serve. Additionally, you will need a company profile ("About ABC Company") and/or personal biography for your media releases.

WHY do you need Key Messages?

You need key messages to communicate to the outside world, whether to media or clients. Your key message must be consistent and communicate why you are different - or your unique selling proposition (USP). It also helps your employees when they are speaking with clients. Have you ever asked someone what he or she does, or what his or her business does and still not really know after they have told you? This is because they have not developed key messages.

Key messages will help you in all aspects of your business - from sales and advertising, to media relations and speaking engagements. Every time you speak to people and they ask, "What do you do?" it is an opportunity to sell your services/products.

When embarking on a media relations program, you never know when the media might call - messages done ahead of time help you to always be prepared.

In this era of "too much information," every executive, manager, spokesperson, and business owner should be able to condense corporate news, financial data, product information, and other announcements into brief, convincing messages that are expressed in an articulate and memorable manner.

With consistent and concise key messages, everyone will remember your company and what you sell.

WHEN should I develop my Key Messages?

It's never too early to develop key messages! Whether it's from the moment you develop your business/marketing plan (actually a great thing to do even BEFORE you develop your business/marketing plan) or from this point forward, it is never too late, either. Many business owners enlist outside help for developing key messages. Sometimes a fresh approach or outside "eyes" helps distinguish your USP. Key messages may change over time as you determine what resonates with your target customer.

WHO should develop the Messages?

Anyone from the Owner of the business, CEO, or President, to the Marketing Department and Sales People - everyone can play a role in the development of these messages.

WHO should use the Messages?

The owners, executives, company spokespersons, ALL employees, suppliers, and partners - anyone with a stake in the success of the business should understand and use the messages. If you can get your clients to recite your messages, you will have a great opportunity for referrals.



To learn more about this author, visit Leanne Bucaro's Website.

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About the Author


Leanne Bucaro
(Visit Leanne's Website)
With more than fifteen years of experience in communications and media, a strong background in film and television, branding strategies and public relations, Leanne is able to assist organizations in brand creation, brand values and communication and promotion to internal and external shareholders including media. A seasoned public relations professional, Ms. Bucaro launched her career writing for the Film and Television industry. She transitioned into advertising and soon launched into the political arena in corporate communications with the Provincial Government of Ontario. Having excelled in various management positions Ms. Bucaro entered into the high-tech market with Bell Mobility, where she was instrumental in the launch of Digital PCS for Bell Mobility. Leanne has managed Public Relations, Communications and Investor Relations teams in various high-tech companies, from start-up to publicly-traded corporations. This range of perspective provides companies with invaluable information on situational analysis and communications opportunities and challenges based on her experience and expertise.
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