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Are there too many retail stores?

Are there too many retail stores?

In the years leading up to our current economic crisis, we essentially created wealth out of nothing. As a result, everyone had more money to spend than they could afford in the long run, and it has all come crashing down around us. One of the chief symptoms of the craze was the run up in retail construction.

We have myriad retail outlets, to the point that in an urban or suburban setting a shopper can get nearly any product without traveling any significant distance. The upside to this is a wealth of convenience and choice. The downside is that we are most likely "over-stored."

This means that assuming the current level of consumer spending, or even an increased, but sustainable level, we have too many stores. The level of spending won't support all of these retail stores and some of them need to fail in order for the market to stabilize. We've already seen this with the Home Depot Design stores, and Circuit City. We didn't really need competing electronics super stores in every strip mall, and we didn't need high end home furnishings in a huge format.

It's ironic that the big box stores are some of the first to fail as a result of the crisis, when we usually blame them for putting pressure on small businesses. However, it's telling that they are the first to go, as it indicates that consumers are cutting back on luxuries and unnecessary gadgets and toys to the point that a large format store cannot survive.

What does this mean for the small retailer? I think it's actually a positive thing. Sure, the recession will be hard, and some small stores will falter, but well-run businesses will emerge from this recession in a better competitive position than ever.

A small retailer has lots of advantages in this situation. First, it's simply cheaper to keep a small store running than a huge one with tons of inventory and employee costs. Smart business owners are reducing costs and cutting back on unnecessary expenses, while focusing on customer service and product alignment.

Second, it's easier for a small store to be nimble. Adjust your inventory to suit the needs of customers in a recession. Carry some more affordable options that are complementary to your normal lines of products. Give your customers choices that make them want to shop at your store. Maybe you can carry locally produced options that are Earth-friendly and trendy too.

Third, you can leverage your local presence to your advantage. Large corporations have gotten a bad name as a result of the irresponsible lending and insurance practices that led to this recession, and many individuals would prefer to spend their money with local businesses in this downturn, especially since that means that more of their money is staying in the local market.

As we see large stores failing, and small ones too, make sure you're positioned to differentiate your store in this market. If you can reduce costs, increase the appeal and relevance of your store, and provide a great local shopping experience, then you stand to benefit from the recession, and well into the future.





Are there too many retail stores - To learn more about this author, visit Will Atkinson's Website.

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About The Author


Will Atkinson
(Visit Will's Website) Will Atkinson has spent his entire career dealing directly with small retailers to solve their technology problems, especially point of sale and inventory control issues. Will manages CAP Software, a specialty POS software company dedicated to providing the finest in retail POS applications for small and medium retailers. Learn more about CAP at www.capretail.com or contact me at will@capretail.com. His expertise extends to customer service issues, usability and workflow properties, and other retail best practices. Will helps retailers understand business problems in order to provide a solution that saves time and money, commodities that are limited for everyone.

Will Atkinson is a Platinum author on EvanCarmichael.com
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