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Efficient Ordering

Efficient Ordering

Inventory control is all about having the right items at the right time, but it's also about NOT having the wrong items, and being able to cope with delayed shipments, product changes, etc.

Ideally, you should have a good contact at each of your vendors from which you order so that you can reliably place orders without fear of them sitting idle on someone's desk, or of not being notified of backorders or out of stock items. If a vendor can't keep track of your order, or their inventory, it's probably time to pick a new vendor. If you have a long relationship with your vendor, and you're not getting the service you need, you should give them a call to discuss the issue to see what they can do to resolve it. If they can't, then you need to move on.

Second, once you've got a reliable set of vendors, you need to get a handle on the actual process of determining what you need to order, and how often you should order it. Let's discuss those pieces separately.

What to order? It's more complicated than determining what items you are low on stock on, you need to decide which items are selling, which aren't, and what WILL BE selling in the near term. If you are out of a seasonal item, and that season has just ended, you don't need to re-order it until next year. Don't order just because your stock is low. Order because it's low and you need more of that item.
A good inventory control system is vital here, because the reports should be able to tell you not only what items have low stock levels, but what items are expected to be selling and in what quantities. This is often called forecasting, but it doesn't have to be that complicated. We produce a suggested order report that looks at your stock levels and your sales activity for the near term in previous years to suggest order quantities for each item.
Getting a good handle on this will help you stock only what you need, without running out of stock and losing sales. This will help you save money and headaches every month.

When to order? Well, this is a little more subjective, but it is tied to inventory turns and inventory value. If your inventory is comprised of high value, low volume items, you probably can get away with ordering less frequently than others, say every other week.
If your inventory is very high volume, you probably need to order regularly. Some vendors, such as liquor and beverage distributors, typically ship every day because the product mix turns over very rapidly and it's not practical for a small retailer to store a week to two worth or inventory.

Other questions to ask include:
Does your vendor offer shipping discounts for orders over a certain size?
Does your vendor have periodic rebates or specials?
How much room do you have to store inventory?

Carefully reviewing the answers to these questions can help you decide when and how much to order.

This is a decision you have to make for yourself, but combined with understanding what to order, it can help you reduce your workload in managing your inventory, and it will reduce your carrying costs as well.





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About The Author


Will Atkinson
(Visit Will's Website) Will Atkinson has spent his entire career dealing directly with small retailers to solve their technology problems, especially point of sale and inventory control issues. Will manages CAP Software, a specialty POS software company dedicated to providing the finest in retail POS applications for small and medium retailers. Learn more about CAP at www.capretail.com or contact me at will@capretail.com. His expertise extends to customer service issues, usability and workflow properties, and other retail best practices. Will helps retailers understand business problems in order to provide a solution that saves time and money, commodities that are limited for everyone.

Will Atkinson is a Platinum author on EvanCarmichael.com
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