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User interface, brand, content top considerations when choosing a new mobile phone

Written by: Dennis Sellers

Article Overview: Though there are rumors that the iPhone will be coming to Verizon soon (something I'd love to see), I'm dubious it will happen (at least until 2011). I'd also love to see the pricey AT&T/iPhone data plan reduced, especially with these tough economic times. In lieu of either of these happening, it will be the sheer user friendliness of the iPhone that keeps it selling.

Free Download - If and when the ‘iPad’ arrives, it won’t be a stopgap solution By Dennis Sellers
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User interface, brand, content top considerations when choosing a new mobile phone

Though there are rumors that the iPhone will be coming to Verizon soon (something I'd love to see), I'm dubious it will happen (at least until 2011). I'd also love to see the pricey AT&T/iPhone data plan reduced, especially with these tough economic times.

In lieu of either of these happening, it will be the sheer user friendliness of the iPhone that keeps it selling. According to the results of a poll conducted by GetJar, an independent app store, ease of use, brand and embedded content are the top three features that U.S. consumers consider when choosing a new mobile phone. Mobile handset features like touch screen, overall phone design and memory rank lower on the list of purchase-deciding factors in the U.S.

The poll, conducted across the 130 countries in the GetJar network, asked respondents to rank a list of 10 phone features by order of importance including brand, screen size/resolution, user experience/phone software, phone memory, quality of camera, price, touch screen, music player, embedded content and overall design/look and feel. They were then asked to rank each of those features on a five-level scale as unimportant, less important, important, very important and extremely important.

U.S. participants picked the user interface as the most important handset feature with 20 percent of total respondents ranking it highest and 67 percent of those rating it as “extremely important.” Obviously, the iPhone has the edge here.

After user interface, 17 percent of U.S. respondents ranked phone brand as the second most important purchasing consideration, while an unprecedented 14 percent ranked content that comes with the phone as their top consideration. The majority of that group (60 percent) said that content embedded on a handset is “extremely important” to them, demonstrating Americans' appetite for mobile content.

Price and size of the phone’s memory were revealed to be the fourth and fifth most important features respectively to those polled in the U.S. And price isn't an area where the iPhone/AT&T connection excels.

On the other hand, across the 130 countries polled, the No. 1 buying consideration for a new phone was brand with 28 percent ranking it as their top feature. (The U.S. was the only country where brand was not the most popular consideration -- 17 percent.) And no brand is hotter than Apple right now.

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Home > Retail > Dennis Sellers > User interface brand content top considerations when choosing a new mobile phone
Article Tags: appetite, economic times, handset features, iphone, mobile content, mobile phone, music player, participants, phone features, phone memory, phone software, poll, respondents, screen size resolution, software phone, touch screen, user experience, user friendliness, user interface, verizon



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