Tips for Improving Communication
Tips for Improving Communication
Tips for Improving Communication - To learn more about this author, visit Janet Dean's Website.
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Tips for improving communication
- Choose the right time and place
- Ask questions to determine knowledge level.
- Listen to vocal clues.
- Watch for non-verbal clues.
- Use simple words.
- Ask questions if you don't understand something or feel you have missed the point.
- Use pictures or diagrams where appropriate.
- Use gestures to assist you.
- Summarize the conversation and any agreements.
- Disengage.
Giving clear directions
- Give short and concise direction.
- The information must be correct.
- Speak slowly, clearly and distinctly.
- Give directions confidently, with certainty.
- Explanations should be checked for understanding.
- Use non-verbal communication.
Tips for Effective Listening
- Use attentive body language
- Use your thinking time constructively
- Become an observer - control your mouth
- Listen with an open mind and avoid prejudice
- Don't jump to conclusions
- Let the speaker know you hear and understand.
Tips for Improving Communication - To learn more about this author, visit Janet Dean's Website.
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