Use Integrated Marketing to Deliver Results
Use Integrated Marketing to Deliver Results
The most successful marketing campaigns begin with the media type that particular prospects use regularly. For example, generation Y is very engaged with direct mail. Studies have shown that individuals who fall within this consumer segment spend a lot of time opening and reading their mail. That being the case, you want to make sure that your first contact with generation Y prospects is aligned with their messaging preference of direct marketing.
Once you've decided where to start, you need to think about other media regularly used by your target segment. Following the example above, let's assume that the same individuals who read their mail also check email regularly. With at least two marketing mediums identified, you're ready to begin planning your next integrated marketing campaign.
Begin with the end in mind. If you are looking to sell a product, you need to think about the audience, message, offer, and timing of your campaign. Having identified the proper marketing vehicles/media you'll be using, develop marketing pieces in a consistent manner. You want the look, feel, and tone of your communications to be related across all media types if not identical. Most importantly, communicate your unique selling proposition throughout all marketing touch points.
To continue with the example above, let's assume that we're going to be selling widgets to a sub-segment of our generation Y audience. We will begin with a direct mail piece describing the needs of our audience and how our widgets are the only ones that come with a money-back guarantee. Recipients of the piece are asked to visit a special web page that provides a product demo. The same message is sent via email to the same audience ensuring maximum exposure.
When visitors log on to our specialty web page, they enter a code to access the demo. At the conclusion of the demo, browsers are offered a discount if they place an order online and an inquiry form. Prospects wishing to delay their purchase can request additional information through the inquiry form provided.
For individuals who entered their code to access the demo but did not purchase, an email is generated with an even more aggressive offer attempting to convert them. This can be accomplished through unique tracking URLs or codes that prospects need to be enter prior to viewing a demo. This is very similar to those marketing campaigns that take advantage of abandoned shopping carts! For those individuals requesting more information, a tele-sales representative would contact them, again stressing our key message points such as the money back guarantee.
This integrated campaign utilizes mail, email, a web page, and phone. However, similar campaigns could use any additional media types that are appropriate (advertising, public relations, outdoor, etc.). The key is to produce an integrated marketing campaign with a consistent message.
Once you've completed your campaign, its time to quantify results and determine what generated your greatest response. Did your direct marketing piece generate visits to your webpage? Did those users convert? How about your email? This information will be helpful when doing similar marketing campaigns in the future, providing guidance to fine tune the media used, the messaging, and/or your offer.
It is again important to stress that integrated marketing should be driven by the communication preferences of your audience. Develop a deeper understanding of how your audience makes decisions and the types of media they use to gather and analyze product information. Then be sure to put these media types at the center of your marketing campaign. Never forget, "The Media Is the Message."
Use Integrated Marketing to Deliver Results - To learn more about this author, visit Michael Fleischner's Website.
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If you're looking to maximize the return on your marketing spend, than you need to develop an integrated marketing campaign. An integrated marketing campaign uses more than one medium to communicate a message to your audience. Integrated marketing can also mean a marketing campaign that leverages the power of different media types to move a suspect through the process of becoming a customer.
The most successful marketing campaigns begin with the media type that particular prospects use regularly. For example, generation Y is very engaged with direct mail. Studies have shown that individuals who fall within this consumer segment spend a lot of time opening and reading their mail. That being the case, you want to make sure that your first contact with generation Y prospects is aligned with their messaging preference of direct marketing.
Once you've decided where to start, you need to think about other media regularly used by your target segment. Following the example above, let's assume that the same individuals who read their mail also check email regularly. With at least two marketing mediums identified, you're ready to begin planning your next integrated marketing campaign.
Begin with the end in mind. If you are looking to sell a product, you need to think about the audience, message, offer, and timing of your campaign. Having identified the proper marketing vehicles/media you'll be using, develop marketing pieces in a consistent manner. You want the look, feel, and tone of your communications to be related across all media types if not identical. Most importantly, communicate your unique selling proposition throughout all marketing touch points.
To continue with the example above, let's assume that we're going to be selling widgets to a sub-segment of our generation Y audience. We will begin with a direct mail piece describing the needs of our audience and how our widgets are the only ones that come with a money-back guarantee. Recipients of the piece are asked to visit a special web page that provides a product demo. The same message is sent via email to the same audience ensuring maximum exposure.
When visitors log on to our specialty web page, they enter a code to access the demo. At the conclusion of the demo, browsers are offered a discount if they place an order online and an inquiry form. Prospects wishing to delay their purchase can request additional information through the inquiry form provided.
For individuals who entered their code to access the demo but did not purchase, an email is generated with an even more aggressive offer attempting to convert them. This can be accomplished through unique tracking URLs or codes that prospects need to be enter prior to viewing a demo. This is very similar to those marketing campaigns that take advantage of abandoned shopping carts! For those individuals requesting more information, a tele-sales representative would contact them, again stressing our key message points such as the money back guarantee.
This integrated campaign utilizes mail, email, a web page, and phone. However, similar campaigns could use any additional media types that are appropriate (advertising, public relations, outdoor, etc.). The key is to produce an integrated marketing campaign with a consistent message.
Once you've completed your campaign, its time to quantify results and determine what generated your greatest response. Did your direct marketing piece generate visits to your webpage? Did those users convert? How about your email? This information will be helpful when doing similar marketing campaigns in the future, providing guidance to fine tune the media used, the messaging, and/or your offer.
It is again important to stress that integrated marketing should be driven by the communication preferences of your audience. Develop a deeper understanding of how your audience makes decisions and the types of media they use to gather and analyze product information. Then be sure to put these media types at the center of your marketing campaign. Never forget, "The Media Is the Message."
Use Integrated Marketing to Deliver Results - To learn more about this author, visit Michael Fleischner's Website.
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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Kim CastleWith nearly two decades in the advertising and design business, with clients like Domino's Pizza, General Motors, Direct TV, Pedigree, Wolfgang Puck, Higher Octave Music, Hollywood Celebrity Products, Disney, and Paramount, as well as thousands of entrepreneurs around the world define, structure, communicate, and position their business for greater profits, BrandU(R) co-creators Kim Castle and W. Vito Montone discovered that entrepreneurs could experience the same power that big brands command for a fraction of the cost with the world's only process-based results-drive Integral approach to business creation. BrandU(R) is helping entrepreneurs grow with the power of extreme clarity from idea...to brand...to market(TM) and helping one million entrepreneurs become successful and whole so that they can make a difference in the world. Are you one of them? If you want to experience clarity all the way to the bank(TM), get started now at http://www.brandu.com. - Visit Kim Castle's Website |
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Dave KurlanDave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2. - Visit Dave Kurlan's Website |
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Jeff FosterWebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas. We specialize in internet consulting & internet marketing. - Visit Jeff Foster's Website |
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Stephanie RobeyStephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals. She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences. Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University. Read Steph's Blog Meet Steph and Dave Sign up for our Free 7-Day BootCamp: Self Employed & Rich - Visit Stephanie Robey's Website |
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John BrennanJohn Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website |
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