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Elliot Jones asks What is web 2.0 and how can it help my online business

Elliot Jones asks What is web 2.0 and how can it help my online business

Site owners are getting hyped up about the whole web 2.0 phenomenon making great stealth videos and uploading to YouTube, building a community of users so they can get their feedback and encourage discussion about their products and whatever else web 2.0 can do for them.

Let's step back for a moment and think about how marketers really relate to the web. Most marketers have built successful web sites, have an actionable analytics program, and are very savvy in SEO, SEM and paid search. Many have probably seen a significant increase in ROI based on these efforts. Likewise for customer support operations; self-service pretty much always trumps a customer service rep when it comes to cost.

There is a lot of discussion centering around Web 2.0 even though most experts can't really agree on what Web 2.0 actually means, but there's some consensus that it's about user-generated content, community, and long-tail effects. In short, Web 2.0 can open new channels and dialogues between you and your customers.

But things seem to have gotten out of hand. Recently someone seriously asked me if he should be producing some videos for YouTube that show off his product. I'll keep the product confidential, but it was in the same class of interest and excitement as motor oil and paper towels. It's not something people get too excited about, but it sells well and steadily. Why, I asked, would he want to put a video on YouTube? What would it accomplish? Why was he afraid he was missing out on the Web 2.0 phenomenon?

The hype has rocketed ahead of the reality. You tube is about social expression and a chance for everyone to capture his or her 15 minutes of fame. This isn't a bad thing, but it shouldn't dictate marketing strategy. The smart marketer realises some channels work and some don't. The smart marketer aims for the best ROI possible, regardless of channels and trends.

Let's turn the discussion about Web 2.0 on its head and start talking about ROI, sensible and appropriate investments, and marketing innovation rather than trend chasing.

Let's think about Web 2.0 and see if it makes sense. Hint: Business goals should be your guide.

Focus on being careful about what to expect. Sometimes new businesses and established businesses alike start a PPC, SEO or web design project with false expectations. Some companies and people that are not so technology savvy have sometimes been blown away with the hype surrounding what the internet can do for their business.

It is without doubt that the internet can do wonders for most businesses in certain instances, though it does take time for the effects of any of the stated campaigns to be fully felt. It is impossible to improve ranking position from nowhere to top 10 overnight especially within competitive industries. It takes months of hard work to achieve significant improvements in rankings - sometimes in excess of a year. Many businesses make the mistake of being impatient and expect instant results and when this is not delivered they give up too quickly.

Of course this is not always the case and there have been several cases of success even within competitive markets. Just be careful about your expectations and try to be as realistic as possible about what you want to achieve.





Elliot Jones asks What is web 20 and how can it help my online business - To learn more about this author, visit Elliot Jones's Website.

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Cheryl Matthynssens

Cheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur.  Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well.  A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles.  She opened up a small affiliate site - The Balance Guide-  to help others find resources for mental and emotional well being.  Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com

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John Alexander
John has taught keyword research and SEO skills to small groups of business owners and Webmasters from over 80 different countries world wide since 2002. John is also the Director of Search Engine Academy ; Co-director of Training at Search Engine Workshops offering live, SEO Workshops with his partner SEO educator Robin Nobles, author of the very first comprehensive online search engine marketing courses at SEO Training Online and the SEO Workshop Resource Center.
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Stephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals.

She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com   Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences.  Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University.

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WebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas.  We specialize in internet consulting & internet marketing
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David Barr is the President of Venture Opportunities, Inc. David has been a professional business broker/intermediary since 1980 focusing on General Business Brokerage and Mergers and Acquisitions representing client transaction value from $400,000 to $20,000,000. Mr. Barr has handled the sale of over four hundred and fifty companies. David earned a university degree from the State University of New York majoring in economics and business. David holds the Mergers and Acquisition Master Intermediary and the Certified Business Intermediary designations from the International Business Brokers Association. He is also a Senior Business Analyst and a Texas licensed Real Estate Agent. For more information about David and Venture Opportunities, visit www.bizdealmaker.com. - Visit David Barr's Website

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Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website

Jay Kubassek
(Jay's Full Bio: EvanCarmichael.com/jaykubassek)  In five years, Canadian-born entrepreneur Jay Kubassek went from selling mufflers at a Midas franchise to revolutionizing Internet marketing with the 2004 launch of CarbonCopyPRO, a online marketing education company, now worth over $20 million with customers in over 160 countries.

 

As an independent film producer, his upstart film fund Aliquot Films is currently producing a films with Spike Lee and Abel Fererra (starring Ethan Hawke and Dennis Hopper.)

 

Jay's entrepreneurial spirit is irrepressible. He’s the owner of five companies, a professional speaker and trainer, international real estate developer/investor, extreme sport enthusiast and emerging philanthropist. 

 

Jay resides in NYC with his wife Jamie, son Milo and dog Cooper.  Visit Jay's official website: www.JayKubassek.com - Visit Jay Kubassek's Website


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Elliot Jones
(Visit Elliot's Website) Hi, my name is Elliot Jones and I've had 10 years experience in marketing both from an International Agency and Blue Chip Multinational Clientside perspective, specifically concentrating on Digital Marketing and Search Marketing. I've got specific skills and experiences covering Search Engine Optimisation (SEO), Paid Search (PPC), Affiliate Marketing and Social Media Optimisation (SMO), with industry experiences in FMCG, travel and tourism, finance and professional services to name but a few. http://www.mediaboutique.co.uk Any questions please give me a shout! Best Elliot

Elliot Jones is a Silver author on EvanCarmichael.com
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