Feedback Form
Home Features Mastermind Forums About Advertise Blog Network Contact Be An Author

Salesmanship and Empathy

Salesmanship and Empathy

One of the simplest ways to increase your productivity as a salesperson is to tune into your buyer’s point of view. When you are in tune with your buyer you have empathy. This means that you can identify with and understand their situation, feelings, and motives.

When you are in tune with your buyer everything you say or do seems to be right on the mark. The buyer gets the feeling that you really understand them and the road to a successful sale lights up like an airport runway. The opposite is also true. When you are not in tune with your buyer nothing you can do or say will seem to be right. When you push they pull and vice versa.

Master salespeople know the importance of empathy and tune in to their buyers as quickly as possible. Novice salespeople on the other hand, rarely make the effort. This lack of empathy between buyer and seller accounts for much of the negative experiences many consumers experience.

This kind of selling requires a genuine desire on the part of the salesperson to try and be of service. It is pretty easy to spot the salesperson with this kind of desire. These salespeople take an interest in the buyer on a more personal level. The empathetic salesperson asks more questions and better questions. They ask the type of questions that get the buyer to open up and talk about their situation.

Buyers like salespeople that reach them on a personal level. Everyone likes to be listened to and understood. When you demonstrate to your buyer that you are interested and paying attention they will open up to you and tell you what it will take to make a sale. Here are a few reminders to help you focus on your buyers;

* Focus your attention on your buyer. Do not allow yourself to become distracted.
* Look for something you like in the other person. What do you think their friends like about them?
* Get your buyer to tell you their situation, hopes and fears with well prepared questions.

Sell with empathy and increase your productivity immediately!





Salesmanship and Empathy - To learn more about this author, visit Jeff Blackwell's Website.

Like this article? Share it with your friends

Article Feedback
 Salesmanship and Empathy Good
Commented on Salesmanship and Empathy.
 Salesmanship and Empathy Leave Your Feedback
article feedback

Article Feedback
Dianne Crampton
Dianne Crampton is an executive leadership coach, team consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. - Visit Dianne Crampton's Website


To learn more about the Evan Elite Author Program please contact us.

About The Author


Jeff Blackwell
(Visit Jeff's Website) Jeff Blackwell is the founder of SalesPractice.com a vibrant online sales training community that offers sales and marketing professionals free access to a comprehensive range of quality sales training resources. In addition, SalesPractice.com provides members of the sales training community with a central, online location for publishing sales training content, social and business networking, learning and instruction, and participating in sales training discussions. Current projects include the "MASTERING THE ART OF SALES®" brand of reference books and the "SELLING JOURNAL®" brand of periodicals.

Jeff Blackwell is a Silver author on EvanCarmichael.com
About The Author

View Author Blog
View Author Blog

View Author Video
View Author Video

Free Downloads


Jeff Blackwell's

Complete
List Of
Sales
Articles

Name
Email
If you enjoyed this article, get Jeff Blackwell's Complete List of Sales Articles For FREE!

More Jeff Blackwell
Principles of Selling
Salesmanship and Empathy
Principles of Management
Principles of Marketing
Overview of Traditional Marketing
Free Downloads


 
 
 


Evan Elite Authors
Dianne Crampton  
John Power  
Stephanie Robey  
Evan Elite Authors

Become An Author
Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details.
Become An Author

Evan's Latest Video
Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media
Evan's Latest Video

Business Opportunities
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"

How to Start An Online Business

Click Here To Learn More
Business Opportunities



Evan's Newsletter
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
Name:
Email:
Evan`s Newsletter

Free Downloads
Caprino Career Path Assessment Icon Caprino Career Path Assessment
Woman business success Icon Woman business success
Crazy Busy Icon Crazy Busy
Home Party Plan Mistakes Icon Home Party Plan Mistakes
Making SEO Decisions Icon Making SEO Decisions
Free Downloads - Complete List

Entrepreneur Tools and Guides
Top 50 Productivity Blogs To Watch In 2009
Top 50 Productivity Blogs
Top Blogs To Watch In 2009
 
The Top 10 ProBlogger Posts - Best Posts for Bloggers
The Top 10 ProBlogger Posts
Best Posts for Bloggers
 
Entrepreneur Tools and Guides

SEO For Africa
SEO For Africa
Yaya Mintre Agoe, Togo,
Yaya Mintre
Agoe, Togo
SEO For Africa

If I Were A Startup...
Brian Scudamore, $200k to $8 Mil in 5 years
Brian Scudamore
$200k to $8 Mil in 5 years
Travis Hartley, 426% Growth in 2 Years
Travis Hartley
426% Growth in 2 Years
If I Were A Startup... - Complete List

Famous Entrepreneurs
Leon Leonwood Bean, L.L. Bean
Jim Henson, Henson Assoc.
Jim Henson
Henson Assoc.
Famous Entrepreneurs - Complete List

Entrepreneur Advice
Jack Canfield, Chicken Soup
Jack Canfield
Chicken Soup
Ask Michael Gerber, Reader Questions
Ask Michael Gerber
Reader Questions
Entrepreneur Advice - Complete List

Popular Articles
(Premium Authors)

     Become a Leader of Leaders
By Lindel James
     An Entrepreneur's Frustration
By Lindel James
     Inspiration and Motivation
By Lindel James

Have A Suggestion?
Toronto Salsa Classes / Toronto Salsa Lessons Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
Have A Suggestion?

More Evan Carmichael
More Information