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Do You Really Believe That?
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| Guest post by: Colleen Stanley |
Article Overview: The self help guru's are the best at teaching, "You are what you believe. Your thoughts determine your outcomes and actions. And what you think about most will manifest in your life." These guru's are right and many salespeople and sale managers still subscribing to old beliefs and ways of selling do not serve them well in the information age.
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Free Download - Three Sales Myths that Derail Sales Results By Colleen Stanley |
Do You Really Believe That?
The self help guru's are the best at teaching, "You are what you
believe. Your thoughts determine your outcomes and actions. And what
you think about most will manifest in your life."
These guru's are
right and many salespeople and sale managers still subscribing to old
beliefs and ways of selling do not serve them well in the information
age.
Prospects are smarter, well armed with information and
detect sales techniques quickly. They don't enjoy sales meetings that
seem like a role play. Prospects want salespeople that are the real
deal and real smart.
Here are four beliefs to check and change if you'd like to enjoy better results from sales in 2012.
#1: You can only expect people to stay with your company for a short amount of time.
Business owners and sales managers are told by the experts that the
alphabet generation, X, Y, and M (millennials), are different than the
boomers. They are motivated to stay in a position for only two years.
Then they will move onto the next opportunity and throughout their
career enjoy approximately 14 different jobs.
Here's a tip that
will make you money immediately. Let your competitor hire this
traveling group of salespeople. The numbers show that a short tenure by
a salesperson is not a profitable business model.
Let's walk
through the numbers. You hire a new salesperson and even with the best
on-boarding and training process, it takes about six months to get her
up to speed. She must learn the business, fill the sales pipeline and
close business. According to the job hopping experts, you now only have
one and half years for that salesperson to produce revenue for your
company before moving on. The formula doesn't make sense. Most top
sales producers hit their stride after two years. By then, they've
built relationships, referrals are coming in and repeat business is in
place.
Look around at the most successful people you know.
Are they job hoppers or job committers? Bill Gates, Warren
Buffet......even Mark Zuckerberg. What would have happened to Facebook
if Zuckerberg would have followed the trend to explore another
opportunity after two years? You can bet they wouldn't be getting
ready for one of the country's biggest IPO's.
Business owners:
Don't lower your expectations or standards. There are salespeople out
there, of all generations, with longevity in their resume. Change your
beliefs and expectations. You will be amazed at who shows up at your
company's door step.
#2: Buyers are Liars: This belief creates an interesting scenario for a sales professional. How in the world does a salesperson build a relationship with someone he has profiled as a "liar?"
Prospects
aren't liars--they're just tired, really tired. They're worn out from
outdated selling techniques that create stupid conversations. For
example, many salespeople have been taught to ask leading questions.
"So, Mr. Prospect, if we could save you money, would you want to?" The
question is not only outdated, it's an insult to a prospect's
intelligence. What is the prospect supposed to reply? "No, we are
proactively planning to lose money in that same area again this year."
Another
reason that prospects get labeled liars is because salespeople have
been taught to overcome the objection. Prior experience has taught the
prospect that when he says no, the salesperson moves into overdrive and
starts overcoming the objection. They offer up trial closes,
assumptive closes, and the mother-in-law close. (You'll have to think
about that one.)
So instead of telling the salesperson the
truth, prospects says, "I need to think it over." In 2012, ask for the
truth and then be ready for the truth. Don't force your prospects to
lie to you. Let your prospects know that giving you a "no" is actually a
gift because it saves you time and money from writing a practice
proposal.
#3: ABC: Always Be Closing
Now that's a
sales meeting a prospect can look forward to. It sounds like this. The
prospect meets with a salesperson, decides to be vulnerable and opens
up about a challenge. The salesperson hears the problem and translates
it to a buying signal.
She jumps on the challenge like a sumo
wrestler and does a trial close. "Wouldn't you agree that some of
solutions we offer would solve this problem?" (Does anyone talk like
this at home?) The prospect recognizes a set-up question and closes
down.
The skilled sales professional avoids leading questions
like and trial closes like, "Wouldn't you agree....?" They are students
of neuroscience and emotional intelligence. They understand that
leading questions create a biological reaction in the prospect. (Yes,
biology 101 is now part of an effective sales meeting.)
Here's
how it works. There is a part of the brain called the amygdala, often
referred to as the old brain. Under pressure, the old brain goes into
fight or flight mode. The prospect either gets hostile, (fight) or ends
the meeting early, (flight). Neither reaction is a good way to end a
sales meeting.
Real world sales professionals aren't always
closing. What they are doing is always opening up conversation by
asking questions and not offering up solutions quickly. The old brain
calms down and a smart, peer to peer sales meeting happens.
Get rid of old beliefs and outdated sales techniques. The new economy demands a new approach and philosophy in sales.
Prospects are smarter, well armed with information and
detect sales techniques quickly. They don't enjoy sales meetings that
seem like a role play. Prospects want salespeople that are the real
deal and real smart.
Article Tags: business development consulting, colleen stanley, consultative sales training, emotional intelligence, referral strategies, sales development, sales leadership, sales management training, sales training
Referred by: http://www.page1solutions.com
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About the Author: Colleen Stanley RSS for Colleen's articles - Visit Colleen's website Colleen Stanley is president of SalesLeadership, Inc., a business development firm specializing in sales and sales management training. Colleen is a monthly columnist for Business Journals across the country, author of 'Growing Great Sales Teams' and co-author of 'Motivational Selling.' Her new book, ‘Emotional Intelligence and Sales Success' will be released in fall of 2012. You can reach her at 303-708-1128. Click here to visit Colleen's website Lead by Example Do As I Do Top 7 Reasons Sales Managers Fail Top 3 Ways to Influence Your Bottom Line Optimism is a Selling Skill Is Your Sales Glass Halfempty or Half Full Selling to the Old Brain Three Ways to Increase Sales Results |
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