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Never Assume Anything!

Guest post by: Barry Roberts

Article Overview: A true (and funny) story and a lesson learned.

Free Download - Adventures in Customer Service By Barry Roberts
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Never Assume Anything!

I was driving out of town one sunny afternoon and decided to check my voice mail at the office. A few hum-drum messages were waiting along with this one, “Hello Barry, this is Sally Burgess (not the real name) from the IRS. I’d like to speak with you as soon as possible. Please cal me back at 123-456-7890. Thanks.”

I began to panic and sweat. I immediately called my accountant.

He advised me to calm down, call them back and then call him again. “Everything”, he assured me, “will be OK.”

I (nervously) called Sally back. It turns out that Sally was the regional director of the IRS and wanted me to speak at their annual meeting. Whew!

Fast forward to the meeting date. I thought it would be funny to tell the audience about this story, and so I did. It got big laughs from the audience, just as I had hoped.

In the midst of all the laughter, there was a raised hand in the rear of the auditorium. Acknowledging that, I asked.”Yes sir, do you have a question?”

“Yes”, he said, “What, exactly, were you so nervous about?”

The lesson here; Never assume anything. Take what you've got and go for it...in a big way...with all you've got! Have fun and above all, always maintain your sense of humor.

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Article Tags: humor, life lesson

About the Author: Barry Roberts
RSS for Barry's articles - Visit Barry's website

When Barry Roberts talks about stress, innovative thinking, leadership, self-esteem and humor in the business world, or in life, he talks from empirical knowledge and practical experience. Barry is an acclaimed professional speaker and dedicated researcher investigating the functions of humor on human effectiveness. Barry’s articles have appeared in national magazines and his books Practice Safe Stress and The Sales Coach ll have been very well received. Combining his skills as an educator, entertainer, businessman and serious researcher Barry offers six of the most effective and entertaining programs you will experience. “Practice Safe Stress” (Minimize Stress to Maximize Performance & Profits), “How to Use Your Innovative Thinking Skills” (Develop the Skill to Generate More Business & Spark Your Sales), “Meeting the Challenge of Leadership” (Is it in you?), “The L.I.F.E. Approach to Positive Humor” (Making positive humor a part of your life) and “Esteem-Rolling Your Way To Success” (Building a Confident, Efficient Person), are regularly receiving kudos from organizations across the United States and Canada.

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More from Barry Roberts
Good Hearted Living
A Nose by Any Other Name
On Keeping a Humor Journal
Practice Safe Stress
Never Assume Anything


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Re: Franchise Surveys Re: Franchise Surveys - Assume you mean sharing ideas with other franchisee's? I tend to find people will support their own decision; so I have a franchise am I likely to tell you what you want to hear or the real story?? Am I likely to share the problems of the franchise?
Re: Franchise Surveys Re: Franchise Surveys - [quote="drdony":3s95hx1a]Assume you mean sharing ideas with other franchisee's? I tend to find people will support their own decision; so I have a franchise am I likely to tell you what you want to hear or the real story?? Am I likely to share the problems of the franchise?[/quote:3s95hx1a] The real story? I assume it attaches with a lot of problems of the franchise, then maybe I'd like to hear the real story! The real story where I, we can make it up through sharing ideas!
How to valuate a business How to valuate a business - Hi Garth - here is how we did it at Northern Crown Capital when I was helping them raise venture capital for Toronto-based entrepreneurs. Assume the start date is 2003 so 2008 projections are 5 years out: How Northern Crown Capital Valuates a Business 2008 Financial Projections Earnings Before Tax $5,865,000 Tax Rate 42% Taxes $2,463,300 Net Earnings $3,401,700 Amount Seeking to Raise Today $3,500,000 Discounted Value of Future Opportunity, 5 Years Out 2008 P/E Ratio 15 Value of Company in 2008 $51,025,500 Discount Rate Applied 30% Year 2008 $51,025,500 Year 2007 $35,717,850 Year 2006 $25,002,495 Year 2005 $17,501,747 Year 2004 $12,251,223 Value of Company at Investment in 2003 $12,251,223 Less: Investment Amount $3,500,000 Present Value $8,751,223 Discount for Risk & Private Company 40% Less: Discount for Risk & Private Company $3,500,489 Private Company Value $5,250,734 Present Value (What the Owner Keeps) $5,250,734 60.00% Financing (What the Investor Gets) $3,500,000 40.00% Total $8,750,734 100.00% I hope this helps!


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