Cold Calling Winning Attitude
When your attitude is “My goal is to add value but without knowing more about you I have no idea if I can. The best way to find out is to meet to see if there are any synergies” the prospect will be more inclined to meet you or at least agree to have further discussions.
An attitude of “I don’t know” vs. an attitude of “I want to get a meeting and convince you that my produce/service is the best so I can get a sale”.
If the prospect smells an attitude of you wanting to get something from them (and rest assured they will) they will be reluctant to meet. They will be concerned that you will try to “sell” them something and that they will be at the receiving end of a pitch.
This sounds so simple, but it’s extremely difficult to master. That’s why 2 people can say the exact same thing on a cold call and one will get lots of meetings and the other won’t.
Testimonials to the power of an “I don’t know” attitude:
I called a business owner twice but caught him at bad times. The third time I called within a couple of minutes he said "I think I know what you are after..."
I immediately responded by employing some of your advice. I said "I am not after anything yet. I don't even know if what I am doing for my clients would benefit you and you needs. If anything I am after a conversation to share our ideas with one another. Then we'll see if there is some foundation for discussing potential business together.”
He agreed to meet me Monday after work.
I utilized your..."at this point I realize you don't know me and I am not even sure that I can add value to your situation. However, I would like to meet with you for about 15 minutes or so, to show you what I do for other (business people) and see whether or not you would find value."
I have had good results with that.
CoachWilla
Cold Calling Winning Attitude - To learn more about this author, visit Willa Schecter's Website.
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Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
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