How Often Should You Contact Your Prospects?
How Often Should You Contact Your Prospects?
I challenge you to restructure your question. When you do the answer will be much easier. Change your question to “How can I contact my prospects?”
Now let’s take a closer look at both questions. In response to how often should you contact your prospects I would dare to suggest a whole lot more than you are now. At a bare minimum you should be contacting each and every prospect at least once a month. Twice a month would be better yet. And, depending on your market, once a week might be completely reasonable.
This increased frequency becomes both possible and realistic when you reevaluate how you make that contact. If you’re calling prospects once a month you’re making a mistake. In most cases calling is too direct for the prospect’s comfort.
They’re likely to get annoyed with you and tell you to stop calling them. Think about what’s important. What’s important is getting the prospect to immediately think of you when they’re ready to buy.
When you try to force yourself on a prospect it backfires and you lose. A better approach is to nurture a prospect. Just like you nurture a relationship with a new friend you want to nurture your relationship with the prospect so they can become your new friend.
Frequent contact is necessary. It just doesn’t have to be a direct in-your-face phone call. What’s important is the contact and the value that contact brings the prospect.
Expand the ways you make contact. You might include: post cards, letters, emails, audios, videos, etc. Then mix up the forms of contact creating interest and anticipation.
Track and measure the impact from each contact. Stop the ones that produce a negative result and learn from the contacts that product positive results. When you find the profitable combination reproduce the experience for every new prospect.
How Often Should You Contact Your Prospects - To learn more about this author, visit Cheryl A. Clausen's Website.
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A lot of salespeople struggle with this question. You want to contact them with enough frequency to make sure they don’t forget you. Yet you don’t want them to get annoyed with you and think you’re a pest.
I challenge you to restructure your question. When you do the answer will be much easier. Change your question to “How can I contact my prospects?”
Now let’s take a closer look at both questions. In response to how often should you contact your prospects I would dare to suggest a whole lot more than you are now. At a bare minimum you should be contacting each and every prospect at least once a month. Twice a month would be better yet. And, depending on your market, once a week might be completely reasonable.
This increased frequency becomes both possible and realistic when you reevaluate how you make that contact. If you’re calling prospects once a month you’re making a mistake. In most cases calling is too direct for the prospect’s comfort.
They’re likely to get annoyed with you and tell you to stop calling them. Think about what’s important. What’s important is getting the prospect to immediately think of you when they’re ready to buy.
When you try to force yourself on a prospect it backfires and you lose. A better approach is to nurture a prospect. Just like you nurture a relationship with a new friend you want to nurture your relationship with the prospect so they can become your new friend.
Frequent contact is necessary. It just doesn’t have to be a direct in-your-face phone call. What’s important is the contact and the value that contact brings the prospect.
Expand the ways you make contact. You might include: post cards, letters, emails, audios, videos, etc. Then mix up the forms of contact creating interest and anticipation.
Track and measure the impact from each contact. Stop the ones that produce a negative result and learn from the contacts that product positive results. When you find the profitable combination reproduce the experience for every new prospect.
How Often Should You Contact Your Prospects - To learn more about this author, visit Cheryl A. Clausen's Website.
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John PowerJohn Power, founder of Biltmore Franchise Consulting, has extensive experience developing and marketing franchises and business opportunities. He has been in and around franchising for over twenty years. From 1980 through 1990 he conceptualized, organized, and developed the American Video Association. He grew AVA to 2,000 national members, before selling the company it 1990. It was later merged into another home video marketing company. From 2000 to 2005 he worked as a contract marketing and human resources consultant to several local and national companies. In 2005 Mr. Power began working as a franchise development consultant on a full-time basis. Since that time he has helped more than three dozen companies initiate and develop their franchising program. He notes that there are many companies interested in developing a franchise program, and who need his specialized assistance. Mr. Power is a “hands-on” franchise consultant. He said, “I am the ‘nuts and bolts’ person who tends to the details for my clients.” Mr. Power holds a B.S. degree with a major in Marketing. See: www.biltmorefranchise.com You may contact Mr. Power at: jpower@biltmorefranchise.co - Visit John Power's Website |
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