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A Forgotten Secret of Sales Success

Written by: Dave Kurlan

Article Overview: Brad learned early in his career that left to his own devices, he would find ways to avoid picking up the phone and making calls. Like so many salespeople, he suffered from call reluctance, fear of rejection, fear of failure, and more. Over time, he learned to trick himself, play games and, most importantly use purpose, motivation and fear to assure that he was consistently filling his pipeline. Listen to the show to hear more about this compelling topic.

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A Forgotten Secret of Sales Success

Brad Ferguson, my guest on this week's edition of Meet the Sales Experts, shared a story about a bank he worked with. Using Objective Management Group's Sales Force Evaluation, he identified 8 bankers that weren't right for the business development roles they were in. After both the voluntary and involuntary turnover of 7 of them, the bank increased new business revenue by 30% from the 5 remaining bankers. What did Brad have them do? It was relatively simple, really. He had them identify and focus on specific behaviors they could measure, required them to perform specific levels of those behaviors, and held them accountable. Listen to the show to hear more. Brad learned early in his career that left to his own devices, he would find ways to avoid picking up the phone and making calls. Like so many salespeople, he suffered from call reluctance, fear of rejection, fear of failure, and more. Over time, he learned to trick himself, play games and, most importantly use purpose, motivation and fear to assure that he was consistently filling his pipeline. Listen to the show to hear more about this compelling topic.

Brad's early willingness to help prospects that weren't yet customers once earned him a vendor of the year award - before he was their vendor! His take away? Just show up! Get out there and do whatever you have to do and don't just sit around waiting for good things to happen.

Click here to get links to the show and Brad.

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Home > Sales > Dave Kurlan > A Forgotten Secret of Sales Success
Article Tags: brad ferguson, business development, business revenue, call reluctance, fear of failure, fear of rejection, force evaluation, games, management group, motivation, new business, objective management, pipeline, prospects, s sales, sales success, salespeople, turnover, willingness

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
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Re: Web Business Podcast is LIVE! :) Re: Web Business Podcast is LIVE! :) - Hi David - have you thought of making these into videos? Even if it doesn't have you live on screen? Remembering the Success Secret Keywords would be a lot easier if we could see them.
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Re: Online Sales and Marketing vs Traditional Re: Online Sales and Marketing vs Traditional - [quote="ltrahan":31w9r2iz]Hi Evan, I am noticing that many of the posts in the Sales/Marketing section deal with online marketing, SEM and and SEO and Affiliates. I was wondering if it might be a good idea to separate that section into two; 1) Online Sales and Marketing; 2) Traditional Sales and Marketing[/quote:31w9r2iz] I second the request...
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