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Case History - Sneak Preview of a Candidate
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| Guest post by: Dave Kurlan |
Article Overview: It never ceases to amaze me when clients receive nasty-grams from sales candidates who are - let's call it put-off - by the client's request that they first take our on-line assessment. The candidates receive a very nice email thanking them for sending their resume, explaining the client's recruiting process and asking them to take the assessment. You just wouldn't believe some of the notes I've seen. Name calling, cussing, threats, sarcasm, and more. Here's a typical sample:
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Free Download - Sales Courage and Resilience By Dave Kurlan |
Case History - Sneak Preview of a Candidate
It
never ceases to amaze me when clients receive nasty-grams from sales
candidates who are - let's call it put-off - by the client's request
that they first take our on-line assessment. The candidates receive a
very nice email thanking them for sending their resume, explaining the
client's recruiting process and asking them to take the assessment. You
just wouldn't believe some of the notes I've seen. Name calling,
cussing, threats, sarcasm, and more. Here's a typical sample:
"Are you looking for game show candidates?
On any given day, we splash you with a bucket of our LabCorp-tested, drug-free urine.
I've attached my photo so you can easily recognize me.
If you see me, I suggest you cross the street, you fucking douche bag.
Call me anytime and I will straighten you out.
And quickly."
It doesn't happen often but it's always a shock to see such
responses. But there's good news. This is a no risk preview of how
this sales candidate will respond, in the field, on the phone and via
email, when things don't go as expected. It is representative of his
normal behavior and you saved yourself, your staff, your company,
prospects, clients and customers the horror of ever having to deal with
this candidate. So this...is a good thing! In cases like these, the
weaknesses come flying to the surface. We can instantly tell that this
candidate has no need for approval, huge difficulty recovering from
rejection and gets emotionally involved rather quickly. We can also see
that he has little patience, inappropriate filters, an overbearing ego
and no regard for process or protocol. Just what you want in a new
salesperson!
If you use Objective Management Group's
Sales Candidate Assessments and you weren't able to attend the July 27
End-User Webinar where I walked everyone through the great changes,
enhancements and new features (much more client-centric), we recorded
it, and you can view the Webinar at your convenience by clicking here. [Update - the link has been fixed and it works now]
Article Tags: ego, email, game show, horror, images, labcorp, management group, nasty grams, objective management, patience, photo, prospects, protocol, regard, rejection, resume, salesperson, sarcasm, shock, target
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About the Author: Dave Kurlan RSS for Dave's articles - Visit Dave's website Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development. He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan). Click here to visit Dave's website Visual Pipeline Predict Sales Turnover Salesperson Selection |
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