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Case History - Sneak Preview of a Candidate

Guest post by: Dave Kurlan

Article Overview: It never ceases to amaze me when clients receive nasty-grams from sales candidates who are - let's call it put-off - by the client's request that they first take our on-line assessment. The candidates receive a very nice email thanking them for sending their resume, explaining the client's recruiting process and asking them to take the assessment. You just wouldn't believe some of the notes I've seen. Name calling, cussing, threats, sarcasm, and more. Here's a typical sample:

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Case History - Sneak Preview of a Candidate



describe the imageIt never ceases to amaze me when clients receive nasty-grams from sales candidates who are - let's call it put-off - by the client's request that they first take our on-line assessment. The candidates receive a very nice email thanking them for sending their resume, explaining the client's recruiting process and asking them to take the assessment. You just wouldn't believe some of the notes I've seen. Name calling, cussing, threats, sarcasm, and more. Here's a typical sample:

"Are you looking for game show candidates?

On any given day, we splash you with a bucket of our LabCorp-tested, drug-free urine.

I've attached my photo so you can easily recognize me.

If you see me, I suggest you cross the street, you fucking douche bag.

Call me anytime and I will straighten you out.

And quickly."

It doesn't happen often but it's always a shock to see such responses. But there's good news. This is a no risk preview of how this sales candidate will respond, in the field, on the phone and via email, when things don't go as expected. It is representative of his normal behavior and you saved yourself, your staff, your company, prospects, clients and customers the horror of ever having to deal with this candidate. So this...is a good thing! In cases like these, the weaknesses come flying to the surface. We can instantly tell that this candidate has no need for approval, huge difficulty recovering from rejection and gets emotionally involved rather quickly. We can also see that he has little patience, inappropriate filters, an overbearing ego and no regard for process or protocol. Just what you want in a new salesperson!

If you use Objective Management Group's Sales Candidate Assessments and you weren't able to attend the July 27 End-User Webinar where I walked everyone through the great changes, enhancements and new features (much more client-centric), we recorded it, and you can view the Webinar at your convenience by clicking here. [Update - the link has been fixed and it works now]

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Home > Sales > Dave Kurlan > Case History Sneak Preview of a Candidate >
Article Tags: ego, email, game show, horror, images, labcorp, management group, nasty grams, objective management, patience, photo, prospects, protocol, regard, rejection, resume, salesperson, sarcasm, shock, target

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
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Related Forum Posts
Re: Quote of the Day - "People are not lazy. They simply have im Re: Quote of the Day - "People are not lazy. They simply have im - Yesterday is History, Tomorrow is a mystery and Today is a gift –that is why we call it the present –Cherie Carter-Scott
Re: Q2 Triple Crown Winners! Re: Q2 Triple Crown Winners! - [quote="Evan":1qcxir7y]We've never had a 3 time winner before in the forums though. History in the making?[/quote:1qcxir7y] GT never won three times in a row? It seemed to me like he won every time before he became an admin and got excluded from the contest.
Re: Q2 Triple Crown Winners! Re: Q2 Triple Crown Winners! - GT was the first two time winner in the forums and now we have Trent! We've never had a 3 time winner before in the forums though. History in the making?
Re: How to Manage Your Emails Re: How to Manage Your Emails - Do you have any filters you can turn on? Or maybe you've already tried that. Otherwise, I have a folder that I shuffle the questionable ones over to and call it the "Just in Case" folder. I take a quick look at them when I get a chance, just to make sure they're truly junk. I NEVER open ones that I don't recognize any more since there are so many viruses being put out there. (I don't get people that do those things......but that's a whole other topic.) Anyway, that's what I do, but there has to be a better way out there somewhere. Who can help us?
Re: Job market slump is a guy thing Re: Job market slump is a guy thing - Kevin, I've noticed the same thing. In fact, my own corporate experience started in reception. That's how I ended up managing reception in addition to my primary position as Telecommunications Administrator for over 700 locations. I was offered many incredible opportunities that wouldn't even have been an option if I hadn't started the way I did. Case in point!


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