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How You Can Get Your Salespeople to Do What They Don't



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Salespeople Must Stop Snorkeling and Start Scuba Diving - By Dave Kurlan

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describe the imageI always said to myself that if I could apply the same discipline I applied at work to my eating and my golfing I would be a thin scratch golfer. One down...

Please read this article the way I intended to write it. First, what it is not.

It is not an article about how I lost 40 pounds. Nor is it an article about why I lost 40 pounds. Instead, please read this as an article about how to get people to change.

Awareness? I knew I was forty pounds overweight and your salespeople know they are under performing. I also knew I wasn't very healthy. Awareness alone is not enough and when you continue to tell people what they already know, it makes them more, not less resistant.

Reasons? I had one reason for not changing and it went like this: "I don't have any other vices. I don't smoke, drink, gamble or carouse. Just let me have my food!" I found a way to justify my weight, health and eating, but in the end, it was just one, big excuse. Your salespeople have excuses too. "Prospecting is a waste of time" and "I'm too busy doing that CRM stuff you want me to do" and "I'm working on a proposal". Just excuses.

What changed? I was ready, but I had been ready before. I was committed, and a few times in the past I had committed to diets. This time, it had to be permanent. This time it had to be for the right reasons. This time it had to be lifestyle, not diet. What must change with your salespeople? They have to be ready. They must be committed. They must be committed for the right reasons. It has to be permanent. It has to be a work style change, not an exercise or experiment.

A number of things made my transition successful:

Speaking of your salespeople, EcSELL Institute is conducting a national research project that looks at sales management through the eyes of a sales rep. It is asking sales reps, from across the US and Canada, what they want and need from their sales managers. The research project is trying to define a wish list that sales managers can use to guide their own sales management behavior. It takes 3 minutes to complete. Have your salespeople visit http://www.surveymonkey.com/s/EcSELL_SalesRepSurvey.


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Free PDF Download
Salespeople Must Stop Snorkeling and Start Scuba Diving - By Dave Kurlan

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About the Author: Dave Kurlan

RSS for Dave's articles - Visit Dave's website
Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).
Click here to visit Dave's website.
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