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Panic on the Sales Force and What to Do About It
Written by: Dave KurlanArticle Overview: What gets you in a panic? The economy and how it impacts them, either directly or indirectly, is having this effect on about one third of your salespeople right now - today.
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Panic on the Sales Force and What to Do About It
What gets you in a panic? When I was a young, height, water and people were enough to cause shortness of breath, a lump in my throat and a stomach ache. Today, I still have the symptoms, but not over any of the things that used to bother me. Today it would take somebody or something threatening harm to my wife, son or me.
What about for you? What causes a panic of that magnitude for you? I'm asking because I want you to know what it feels like, how difficult it is to function, concentrate, or breath. Have you been there?
Now let's take your salespeople. The economy and how it impacts them, either directly or indirectly, is having this effect on about one third of your salespeople right now - today. Some are worried about job security, some about declining income, others about job performance, and others about their debt. Some are worried about their retirement plans, others their investments and a few the health of themselves or someone they love.
If at least one third of your salespeople are in this state of panic right now, how effectively do you supposed they are when they are attempting to sell right in the middle of all this negativity?
Your role changes because of this. It is now your job to keep their head on straight, to calm their nerves, to help them function, to keep them positive, to get them motivated, to challenge them to perform, to urge them to fill their pipelines.
So far, the only thing that has changed significantly is that the combined pipelines of many companies have been thrown into a holding pattern. The business hasn't canceled or been lost to competitors, simply delayed. The sooner that everyone gets over their initial reaction to the recession and gets back to just doing business, the sooner that money will loosen up and start changing hands again.
It has to start somewhere. Why not with you?
Article Tags: changing hands, concentrate, doing business, economy, health, initial reaction, investments, job security, lump in my throat, magnitude, money, nerves, pipelines, recession, retirement plans, role changes, salespeople, shortness of breath, state of panic, stomach ache
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About the Author: Dave Kurlan RSS for Dave's articles - Visit Dave's website Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development. He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan). Click here to visit Dave's website Salesperson Selection Visual Pipeline Predict Sales Turnover |
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