Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header
Share for a Cause









Putting for an Eagle - Closing the Unlikely Sale

Written by: Dave Kurlan

Article Overview: Veteran salespeople are capable of pulling off the same heroics, but only when they execute the sales process perfectly. Today, one veteran salesperson told me about all of the short cuts he took to reach his lofty goal.

Free Download - Sales Courage and Resilience By Dave Kurlan
Name: Email:

Putting for an Eagle - Closing the Unlikely Sale

My friend, Rick Cayer, sunk his first-ever eagle putt today and I saw it all. While I've been golfing for only a few years and suffer from tremendous inconsistency on the course, Rick has been golfing for more than 20 years, knows what he needs to do, and executed perfectly. On the 455 yard par 5 6th hole, he hit a driver about 280 yards right down the middle of the fairway. He followed that with a pefectly stroked hybrid for 175 yards to within a foot of the pin and tapped in for an Eagle. Veteran salespeople are capable of pulling off the same heroics, but only when they execute the sales process perfectly. Today, one veteran salesperson told me about all of the short cuts he took to reach his lofty goal. He used an internet web site to do his closing, skipped over important questions to uncover compelling reasons to buy, and failed to qualify, all because he was selling something more transactional than normal. He not only used short cuts, he used crutches despite having the ability and track record to flawlessly execute the sales process. His result? He failed to hit even 10% of his goal!

Last year around this time, I wrote this article about how easy it is to get away from the sales process and other things you must do to achieve consistent results. In these difficult times, the one thing you can't do is attempt to do it without systems and processes because they are about the only things you can rely on.

You know the Capital One ad where the Vikings ask, "what's in your wallet?" Well, what's in your sales force? Do you have salespeople who have and faithfully execute an effective sales process? Or do you have salespeople who are constantly selling by the seat of their pants, doing what's comfortable instead of what's effective, doing what's easy instead of what works, doing what they did last time instead of what they should do this time, and using shortcuts and crutches?

Congratulations Rick! It couldn't have happened to a nicer guy.

Related Articles
  Article #28 Looking For A Business That Works Fast In As Little As Six Months?
  Eagles Joint Venture
  Metamorphosis
  Are You an Eagle or a Vulture?
  Sure-Fire Techniques for Closing Sales

Home > Sales > Dave Kurlan > Putting for an Eagle Closing the Unlikely Sale
Article Tags: capital one, cayer, consistent results, crutches, difficult times, effective sales, fairway, friend rick, heroics, inconsistency, internet web, last time, lofty goal, salespeople, salesperson, short cuts, shortcuts, veteran, vikings, wallet

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
Dashed Line

Understanding the Sales Force
More from Dave Kurlan
Predict Sales Turnover
Salesperson Selection
Visual Pipeline


Related Forum Posts
Re: Make Friends...Literally BUILD them! Re: Make Friends...Literally BUILD them! - [quote="barrysarner":1n9pk0m8]It's the "prequel " to the Battlestar Galactica TV show. It's how Robots became "Human" and took over the world. Great Show[/quote:1n9pk0m8] Ahh... sounds cool. And not that far fetched when you think about how much technology has changed and how we rely on robots to do so many different functions these days. This reminds me of the movie Eagle Eye and how the security software just took over and started killing off people because it got too "smart."
We need a call center or individual to perform B2B / B2C ope We need a call center or individual to perform B2B / B2C ope - We need a call center or individual to perform B2B / B2C operations. Telemarketing and Closing for the following services, VOIP and international calls, We related project, CRM and tele communication hardware and softwares. Only experience centers need apply! Contact –admin@eshreya.com
Selling a Service Selling a Service - What sort of service are you trying to sell? I have a good friend who headed up the marketing for a good number of service companies and showing pictures of before and after (if applicable) is good. Putting together a flyer with a bulleted list (quick and easy to read) of the benefits to the customer and testimonials from satisfied customers are all great ways to help sell your service. Cold calls are horrible and I've done them, but never liked it. Besides, your normal return on cold calls is low. I joined a BNI (Business Networking International) networking group to promote my home improvement business and that worked well. I got to know the members and many used my services. At this point they were able to refer qualified leads to me. Let me know what you're selling and I can try to think of some other ideas. Chris
What is your hit ratio? What is your hit ratio? - Like most entrepreneurs I have more ideas for where I want to take my business than I can handle. I believe in the "fail early, fail often" philosophy and try to find small ways to get started on a project to see if it has any legs. I would estimate that for every 50 things I try, most of them don't have an impact for me, 10 of them have a slightly positive impact, and 1 hits it really big. Some of my big wins over the past few years have been: * Learning the ins and outs of search engine optimization to drive traffic * Putting up and optimizing Google AdSense ads to monetize the website * Deciding to be the leader in profiling famous entrepreneurs online * Recruiting outside authors to help contribute to the website content (now have over 25,000 pages) * Creating the entrepreneur forums * Bringing on staff to help cope with the daily amount of work required to keep things running smoothly What is your hit ratio and some of your big wins?
enRoute ads - 10 days with my new salesmen enRoute ads - 10 days with my new salesmen - Hi Guys, As some of you may know I hired a sales person for my business. I picked him amongst 50+ interviews, so I did do my due diligence. For any of you who have had experience with outbound sales reps in your company could you please shed some light on these statistics and let me know what you think: Days Employed: 11 Calls Made: 200 Average length of call: 3 minutes Sales: 0 Closing Rate: 0 Previous closing rate at Astral Media: 5% He is selling billboards instead of radio, for an unestablished company vs. an established one There seems to be large gaps in calling made in his daily log, on average he is making 20 calls a day. I am going to try to increase this by providing him with calling lists versus him creating his own. (I will keep you posted on this). I am just wondering, in your experience, what kind of regiment do you have your cold callers work on, 6 hours? 4 hours? 7 hours? And did you notice a curve occur with closing rates as time progressed and experience increased? If so when did you notice this begin to occur, I have him on a 1,500.00 NON-RECOVERABLE sales draw salary which ends in 6 weeks (approx).


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.



Featured Article


Bottom Footer
Share for a Cause












Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

Stress: What Causes It and How To Deal With It

LEARNING TO HAVE FUN – EVERYDAY!

Fighting the Saw-Tooth Affect

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.