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Sales Appointments to Sell Free Services

Written by: Dave Kurlan

Article Overview: Barbara left a voice mail for me today. 10 points for Barbara. She got me to call back. 10 more points for Barbara. When she finally had me on the phone she asked, and who are you with? -20 points for Barbara. It was over for me right there...Read MOre

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Sales Appointments to Sell Free Services

Barbara left a voice mail for me today. 10 points for Barbara.

She got me to call back. 10 more points for Barbara.

When she finally had me on the phone she asked, and who are you with? -20 points for Barbara. It was over for me right there.

She followed up with the absolute worst pitch ever. She said, "We're going to be in the Westboro area giving out free proposals. Would you like one?"

For what?

"Cleaning services"

Our property management company has cleaners in here every night so we don't need that, but free proposals? Did she think that was a paradigm shift or something? Was it the next coming? Or are they so bad at getting people's attention and getting them engaged that the only thing the prospect hears is the "free" and they respond positively, like, "oh yeah? Free? Really? We don't have to pay? Sure. I'll take some free cleaning services!" Then it's the case of miscommunicated expectations but hey, she got some poor salesperson an appointment to sell free cleaning services.

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Home > Sales > Dave Kurlan > Sales Appointments to Sell Free Services
Article Tags: appointment, cleaning services, free proposals, paradigm shift, pitch, property management company, salesperson, voice mail, westboro area

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
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