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Sales Coaching is Like Baseball - How Do You Rate?
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| Guest post by: Dave Kurlan |
Article Overview: Really? Whiffle Ball in the back yard? Sandlot? Little League? Babe Ruth? High School? American Legion? College? Cape Cod League? Independent League? First Round Draft Pick? Signed by a Major League Team? High Minors? Cup of Coffee in the Bigs? Utility Player on a Major League Team? Every Day Player? All Star? MVP? Hall of Fame? When it comes to coaching, most sales managers have done the baseball equivilent of Sandlot - they messed around at it and had some fun.
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Sales Coaching is Like Baseball - How Do You Rate?
Where are you when it comes to the all important topic of Sales Coaching?
I'm in the middle of training several sales management teams on the finer points of coaching.
What's always fascinating for me is the transition that these teams go through on their way from point A to point B.
Frequency
They start with: "I coach my salespeople all the time."
Then I hear: "Well, I don't coach them quite as often as you say we should."
And then: "Oh, that's much more often than I do it now. I don't have time for that."
Then: "Wow, if I coached that frequently it would have quite the impact!"
Methodology
They start with: "When I do coach, I'm pretty good at it."
Then I hear: "That's exactly how I coach!"
And then: "Well, I don't go that far."
Then: "That's much deeper and wider than I go."
Also: "I never get to those kinds of outcomes with my salespeople."
Finally: "If I could coach like that and do it that frequently, all of my salespeople would be awesome!"
Role Playing:
They start with: "Those are how my coaching role plays sound."
Then I hear: "Well, I never have my salespeople play the prospect's part."
And then: "My role plays don't last 20 minutes."
Also: "I can't get them off price and onto the issues that really matter like you do."
Finally: "You do that so easily. How can I learn to do that?"
Sales Coaching is like baseball.
"Oh, I played baseball."
Really? Whiffle Ball in the back yard? Sandlot? Little League?
Babe Ruth? High School? American Legion? College? Cape Cod League?
Independent League? First Round Draft Pick? Signed by a Major League
Team? High Minors? Cup of Coffee in the Bigs? Utility Player on a
Major League Team? Every Day Player? All Star? MVP? Hall of Fame?
When it comes to coaching, most sales managers have done the baseball
equivilent of Sandlot - they messed around at it and had some fun.
I want the sales management teams I work with to perform the baseball
equivalent of at least All Star. They excel at it every day and have a
major impact on their team's ability to win.
Where are you or your sales managers when it comes to the all important topic of Sales Coaching?
Article Tags: american legion, babe ruth, back yard, baseball, cape cod, cape cod league, hspace, images, league babe, legion college, little league, management teams, methodology, sales management, salespeople, strong sales, transition, vspace, whiffle ball
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About the Author: Dave Kurlan RSS for Dave's articles - Visit Dave's website Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development. He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan). Click here to visit Dave's website Predict Sales Turnover Salesperson Selection Visual Pipeline |
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