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Selling in the Recession

Written by: Dave Kurlan

Article Overview: It's been advertised. It's all the media wants to talk about. It's had an impact on the company you run or work for. Your customers and clients have been affected. Your home and investments have lost value. The recession is here, in full force, and there isn't a single sign that it's going to improve soon. So what must you do to not only survive this down-turn, but thrive in it as well? Here are my top 10:

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Selling in the Recession

It's been advertised. It's all the media wants to talk about. It's had an impact on the company you run or work for. Your customers and clients have been affected. Your home and investments have lost value. The recession is here, in full force, and there isn't a single sign that it's going to improve soon. So what must you do to not only survive this down-turn, but thrive in it as well? Here are my top 10:

10. Choose your news - read only what you want to know about.
9. Don't fret over your assets - they'll be back in time.
8. Don't empathize. Empathize with prospects' problems, not their excuses.
7. Sell value. If ever there was a time for you to learn how to really sell value it's now. If your product or service saves them money or adds money to their top line then you should be immune to a spending freeze or a hold.
6. Add value. Prevent losing accounts, clients and customers by adding value to the way you service them. Bring them something of value when you call or visit, something that will help them to be more effective, more productive, or more happy.
5. Stuff your pipeline. If you are having trouble getting prospects to pull the trigger, don't ignore them, but refocus your energy on filling your pipeline.
4. Out work everyone else. Salespeople are getting discouraged, frustrated and giving up. That gives you a tremendous advantage over your competitors.
3. Compelling Reasons. When going back to prospects to determine if you can get them closed, don't push; pull - remind them of their compelling reasons to take action.
2. Accountability. If you don't have a boss that can/will hold you accountable, ask someone else to hold you accountable for hitting specific metrics that drive sales.
1. Hold vs. Lost. You haven't lost business to your competitors, your pipeline is simply on hold until after the New Year. There's a big difference between lost and delayed. Sure, we'd all rather have everything close but delayed is better than the other alternative!

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Home > Sales > Dave Kurlan > Selling in the Recession
Article Tags: accountability, assets, boss, fret, full force, investments, metrics, money, new year, oth, pipeline, prospects, recession, salespeople

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
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Re: Kevin's Case Study #10 - When to become an entrepreneur? Re: Kevin's Case Study #10 - When to become an entrepreneur? - When the bug bite you. A lot of successful entrepreneurs started in their teens or at school. Selling sweets to fellow students or lemonade to firends in the neighbourhood.
Re: This is Marketing Warfare! Re: This is Marketing Warfare! - Hey GT, I guess this was from a while back, and it'll test your memory a bit but could you possibly elaborate on Unique Selling Proposition? Can you give us some examples of good USPs?
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