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The Difference Between Consultative Selling and Consultants

Written by: Dave Kurlan

Article Overview: It's not new, it's been around since the 1960's, but it has since been formalized, complicated, examined, defined, refined, simplified and criticized.

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The Difference Between Consultative Selling and Consultants

One popular approach to sales is Consultative Selling. It's not new, it's been around since the 1960's, but it has since been formalized, complicated, examined, defined, refined, simplified and criticized. My book, Baseline Selling, included three elements: examined, refined and simplified. One of the many misunderstandings about Consultative Selling occurs when people confuse it with consultants and people hate consultants more than they hate attorneys! The standard definition/joke about consultants is that they ask for your watch and then charge you to tell you what time it is.

One of the best definitions of Consultative Selling came from Sales Development Expert Terry Ledden, who was my guest on this week's edition of Meet the Sales Experts. He said, "Consultative Selling means don't push ideas and solutions untl you've had a chance to have a more collaborative conversation." Terry had some great advice about selling in various cultures around the world, as well as the changes you can make to your sales approach and your sales force to improve effectiveness.

You'll love hearing how Terry got his start in sales - everyone can apply the unique approach he took to selling more cars than everyone else!

Listen to this week's show. Contact Terry.

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Home > Sales > Dave Kurlan > The Difference Between Consultative Selling and Consultants
Article Tags: attorneys, baseline, cars, consultative selling, cultures around the world, definitions, development expert, joke, misunderstandings, sales approach, target, three elements

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
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Related Forum Posts
Why pay a Consultant? Why pay a Consultant? - Consultants can bring you into contact with a Funding Source but how do you tell whether a consultant will be successful beforehand? Professional Consultants ALWAYS ask for some kind of retainer so that they can feel they're not being used by a 'chancer'. However, when raising funding, a real consultant will offer to REFUND THAT RETAINER out of the % BROKERAGE he charges, payable once he finds your Funding Source, and payable from initial disbursements. Retainers only cover part of the costs that a consultant has to pay while working on behalf of the Client. Their real wages come from the agreed upon Brokerage, received when they are successful on the Client's behalf.
Re: Kevin's Case Study #10 - When to become an entrepreneur? Re: Kevin's Case Study #10 - When to become an entrepreneur? - When the bug bite you. A lot of successful entrepreneurs started in their teens or at school. Selling sweets to fellow students or lemonade to firends in the neighbourhood.
Re: This is Marketing Warfare! Re: This is Marketing Warfare! - Hey GT, I guess this was from a while back, and it'll test your memory a bit but could you possibly elaborate on Unique Selling Proposition? Can you give us some examples of good USPs?
Blog pinging Blog pinging - Thanks Martin - yes, I do ping and it has been very effective. I'm currently on the first page of Google for Mastermind Group and on the second page for Selling to Small Business.
Business magazines Business magazines - Fast Company is pretty good if you're into technology although it can be very on the edge. Entrepreneur has become one giant advertisement and I cancelled my subscription. Selling Power also has some useful content if you're looking at improving your sales skills / presentations.


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