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The Sales Manager and The Ice Cream Man



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Everyone Can Sell. Not Really. Top 10 Reasons Why Not - By Dave Kurlan

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Dave Kurlan is a top-rated speaker, best-selling author, sales thought leader and highly regarded sales development expert.

ice cream manEven in the technology age, one decades-old summer tradition still excites young children. They hear the bells and the music off in the distance and the anticipation builds. As the volume increases you can hear the neighborhood kids yelling, "He's coming! He's coming!"

What's up with that? Their parents probably have ice cream in the fridge. If they don't, it's probably no more than a five-minute drive to find a place that sells or serves it - especially during the summer. It costs much more to buy it off the truck. So why does the daily late afternoon appearance of the ice cream man still have so much appeal?

This isn't a rhetorical question and I don't know the answer. Maybe the ice cream man provides children with an opportunity to be kids! Maybe their parents encourage it because it reminds them of their own childhood thrills. Maybe it's because it gets kids out of the house. But here is what I do know. That simple, inexpensive once per day treat gets kids excited enough that you can use it to change behavior. There are two primary approaches:

  1. If you show me good behavior or do this good thing, you can get something from the ice cream man.
  2. If you behave badly or do this bad thing, you won't be able to get anything from the ice cream man.
The power of the ice cream man!

Salespeople are the same way. You may not be able to promise them ice cream in return for scheduling 8 new meetings this week, but I'm sure there is something that will motivate them to do it. The question is, "what?"

What will get them motivated enough to do what they haven't been doing enough of?

What do you need them to do more frequently or more effectively?

  • Schedule New Meetings?
  • Ask More Questions?
  • Qualify More Effectively?
  • Stop Taking Put-Offs?
  • Push Back and Challenge?
  • Stop Presenting Early in the Process?
  • Close a Greater Percentage of Oppportunities?
The list can go on and on.

Simply pick one from the list and for each salesperson, learn about their personal equivalent to the ice cream man.

If 50 is the new 60 and small is the new big, then Sales Leader is the new Ice Cream Man. Just pass on the truck...


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Home > Sales > Dave Kurlan > The Sales Manager and The Ice Cream Man >

Free PDF Download
Everyone Can Sell. Not Really. Top 10 Reasons Why Not - By Dave Kurlan

Name: Email:

About the Author: Dave Kurlan

RSS for Dave's articles - Visit Dave's website
Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).
Click here to visit Dave's website.
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