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The Science of Selling - Rules versus Data

Written by: Dave Kurlan

Article Overview: Regular readers know that I like to talk about the science of selling. I don't mean the science of the sales process, strategy and tactics, as much as the science of research, data and proof. There is a science to selling but a more appropriate name for it would be the rules of selling. In Baseball, the rules dictate what you do, when you do it and how it should be done. In Selling, the rules accomplish the same thing.

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The Science of Selling - Rules versus Data

Regular readers know that I like to talk about the science of selling. I don't mean the science of the sales process, strategy and tactics, as much as the science of research, data and proof. There is a science to selling but a more appropriate name for it would be the rules of selling. In Baseball, the rules dictate what you do, when you do it and how it should be done. In Selling, the rules accomplish the same thing.

The true science in selling is the research and data that explain performance. In Baseball, a good or bad year, by a team or player, is not explained so much by whether the rules were followed - they probably were - but by the statistics that explain why a good or bad year occurred. We have the same thing in sales and Objective Management Group may have the mother load of that data. OMG has assessment data on nearly 500,000 salespeople and sales managers within nearly 8,500 companies. Whether we look at teams, industries or individuals, we can explain performance as well as what should change (people, systems, processes, strategies, skills sets, competencies, selection criteria, etc.) in order to change the relative performance. In other words, we've simplified the complex analysis required to find answers. We're the sabermaticians of sales! Over the last few years I have written enough articles on the science, data and research of sales to put them into a series. This information is also used to accurately predict whether a sales candidate will succeed in a specific role, at a particular company, in a given industry, and with the unique set of sales challenges they would face selling into their market at this point in time.

One guy who embraces the science of sales team performance as much, or maybe even more than me is Bill Eckstrom, founder of EcSell Institute. Bill was my guest on yesterday's edition of Meet the Sales Experts and we talked about science and whined for nearly an hour about sales managers who turn a blind eye to it! Bill shared some great analogies, talked about the importance of improving leadership and coaching skills, and shared a great discovery.

He used a new application which increased outbound conversations at EcSell Institute from 5/hour to 22/hour!

Bill also shared that his members said their #1 most important issue was the ability to identify and acquire talent.

Click here to listen to the show. Click here to contact Bill.

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Home > Sales > Dave Kurlan > The Science of Selling Rules versus Data
Article Tags: assessment data, baseball, challenges, complex analysis, management group, mother load, new articles, objective management, omg, point in time, proof, relative performance, sales managers, salespeople, science data, selection criteria, strategy and tactics, target, team performance, true science

About the Author: Dave Kurlan
RSS for Dave's articles - Visit Dave's website

Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development.  He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan).

Click here to visit Dave's website
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