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What to Do When Your Prospect Goes into Hiding

What to Do When Your Prospect Goes into Hiding

How many times has this happened to you? You have a prospect that you've already spoken with and when it's time to follow up they don't take or return your phone calls. What's up with that?

What's up is a lack of compelling reasons for them to buy - now. You may have provided them with some compelling reasons, but those are yours, not theirs. You may believe they were interested and they might have been - before. But in order to assure that your prospect is able to maintain their interest from one meeting to the next, they must have one or more compelling reasons to buy what you have or you'll be in chase mode again.

What is a compelling reason? It's a motivator that creates urgency. Interest in your product or service, a feature, a bell or whistle is just that. Interest. But interest won't cause a prospect to open their checkbook or meet with you a second time. There must be something more compelling than interest.

Like what? Like the mounting cost of an unresolved problem. But make sure your prospect is the one who cares about that money. Someone may tell you about the money being lost but if it isn't their money it may only be a fact - not an ongoing painful reminder of the problem.

What else? Downtime can be a compelling reason, but only if your prospect is the one getting the calls from screaming customers threatening to take their business away if the problem doesn't get fixed.

Anything else? Fear is a great one. But be careful here too. There are several kinds of fear. The only one that is compelling is the fear of something bad happening. But even that isn't enough unless your prospect would be unable to cope with the consequences of that event.

Anything can be a compelling reason. The key, as stated previously, is that it must be compelling to your prospect. Identify the compelling reasons why they would by something, and even better, why they would buy from you, and you'll keep your prospect coming back for more.





What to Do When Your Prospect Goes into Hiding - To learn more about this author, visit Dave Kurlan's Website.

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About The Author


Dave Kurlan
(Visit Dave's Website) Dave Kurlan is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling and 101 Great Ways to Improve Your Life, Volume 2.

Dave Kurlan is a Platinum author on EvanCarmichael.com
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Understanding the Sales Force - Objective Management Group, Inc. is the pioneer and industry leader in sales force evaluations and sales candidate screening. Spearheaded by leading sales industry expert, Dave Kurlan, Objective Management Group, Inc. can help you measure sales effectiveness, execution and potential.
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