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Your Sales Force - Who is Playing on Your Team?
Written by: Dave KurlanArticle Overview: Your worst salespeople lost the only opportunity they had. Devestation, depression, excuse making and inaction. They fail to rebuild their pipeline. Who do you have playing for you?
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Your Sales Force - Who is Playing on Your Team?
The Boston Red Sox were 5 1/2 games behind the division leading Tampa Bay Rays but in a week's time had closed the gap to just 1 1/2 games. To make things even better, they were to play a three game series against the Rays, giving them control over their own destiny. The Red Sox won the first game, closing to with a 1/2 game. They had the lead in the top of the 9th inning of game 2 but their great closer, Jonathan Papelbon, coughed up the lead and they lost. Then, last night, in a 14 inning marathon, they lost again, falling 2 1/2 games behind the Rays. They'll likely get into the playoffs, but it may be as the wild card team rather than as Division winners.
What happens to your salespeople when a big deal or account they were hoping to close, counting on to close,doesn't? What happens to them psychologically, emotionally and even physically?
The best salespeople have plenty of other irons in the fire and immediately after debriefing their loss (what went wrong and what could I have done better?) get to work on those other opportunities.
Mediocre salespeople have a few irons in the fire and without much urgency, and after their debrief (rationalization and excuse making) and moderate recovery time (discouragement) begin to rebuild their pipeline.
Your worst salespeople lost the only opportunity they had. Devestation, depression, excuse making and inaction. They fail to rebuild their pipeline.
Who do you have playing for you?
Article Tags: boston red sox, discouragement, division winners, excuse, first game, game series, gap, inaction, inning marathon, irons in the fire, jonathan, jonathan papelbon, own destiny, pipeline, rationalization, recovery time, salespeople, tampa bay rays, urgency, wild card
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About the Author: Dave Kurlan RSS for Dave's articles - Visit Dave's website Dave Kurlan is a best-selling author, top-rated speaker and thought leader on sales development. He is the founder and CEO of Objective Management Group, Inc., the industry leader in sales assessments and sales force evaluations, and the CEO of David Kurlan & Associates, Inc., a consulting firm specializing in sales force development. Dave has been a top rated speaker at Inc. Magazine's Conference on Growing the Company, the Sales & Marketing Management Conference and the Gazelles Sales & Marketing Summit. He has been featured on radio and TV, including World Business Review with General Norman Schwarzkopf, in Inc. Magazine, Selling Power Magazine, Sales & Marketing Management Magazine and Incentive Magazine. He is the author of Mindless Selling and Baseline Selling – How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball. He created and wrote STAR, a proprietary recruiting process for hiring great salespeople, and he writes Understanding the Sales Force, a popular business Blog and is a contributing author to The Death of 20th Century Selling (Dan Seidman), Stepping Stones (Deepak Chopra and Brian Tracey) and 101 Great Ways to Improve Your Life, Volume 2 (David Riklan). Click here to visit Dave's website Predict Sales Turnover Salesperson Selection Visual Pipeline |
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