How to Handle the Price Objection
Written by:
Mike Brooks
Article Overview: You'd be amazed by how many sales reps miss the golden opportunity to find out where their prospect is when they ask about the price.
Here's how NOT to make the same mistake!
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How to Handle the Price Objection
When your prospect asks you about the price of your product or service, what's important is not that you tell them, (which is perfectly fine, by the way) but rather what happens next. Ask yourself, “What do you say after you give them the price?" 80% of your competition either:
1) Remain silent, waiting for them to ask another question
2) Keep pitching their product or service.
3) Move onto another qualifying question.
Guess what? All these responses are wrong. If you do any of these, you're missing a golden opportunity to find out where your prospect stands in regards to budget. The right question? Ask them how they feel or where they stand in regards to the price you just gave them. Use any of these:
1) “How does that price sound to you?”
2) “Is that within your budget?”
3) “Which of those price points appeal to you the most?”
4) “Is that what you are looking to spend?”
Whenever your prospect asks about the price, and you give it, you deserve and must qualify on it. The Top 20% automatically do and move that much closer to getting the information they need to close the sale.
The other 80%? They miss this golden opportunity because they don't qualify for it. From here on out, incorporate these price-qualifying questions each and every time your prospect asks you the price of your product or service. You'll be amazed by how much more information you’ll get, how much more control over the sales process you’ll have, and how much better your results will be.
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Article Tags:
closing sales,
closing scripts,
closing techniques,
cold calling,
inside sales,
overcoming objections,
phone sales,
phone sales scripts,
phone script,
phone scripts,
phone scripts examples,
prospecting,
telephone scripts,
telesales
About the Author: Mike Brooks
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- Well, these guys these guys will not succeed at all. they need to have a way of doing things. First thing first, which market segment are they targeting? Or are they in the same segment the previous magazine was. They also need to understand the trends, currently people read online magazines so they need a website. After that they need to develop the marketing mix, which will guide them in their marketing activities. This marketing mix will be made of 4 Ps, which are Product, Place,Price and Promotion.
I will assume the magazine is the product, the first P, The Price is what is the role the price will play in the market, do they want premium price, or do they want to skim the market. The other P, they need to have, is the Place, this will help in having a strategy on where to place their magazines, this includes the websites, malls, newspaper stands etc. The final P they need to develop is the Promotion, this is the advertising , channels, websites, forums, blogs, name it. Once they have done that, they can sit down and wait for money to come but not without superior customer service, otherwise without all this, they are wasting their time and money.
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I like it much better than the previous one.
I like Topic, Location, Date, Discounted Price. That is what I need to know to get interested.
I believe that you are moving in the right direction.
Andreas
Re: Is Gas Price Affecting Your Business?
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Product promotion strategy
- The effectiveness of our products is 200% Guaranteed. It is according to our feedbacks and the quality, reliability, efficiency and utility scale of the product.
The product is not similar to any conventional products in the market at the moment. It could use to clean almost everything (include clothing’s) that do not contain Caustic Soda, Ammonia, Chlorine and Fumes. In short means, safe and do not work like bleach that damage the matter or fabric of the item being washed.
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Re: Hi from Greenville, SC
- [quote="Evan":39hn23oh]Welcome Philip - from my experience in working with different merchant service providers I've found the following criteria to be important:
1) Price - at the end of the day it's very competitive industry and you don't need to be the cheapest option but you can't be too far ahead of the other guys. Automatic volume discounts are also much appreciated. Ones I've been involved with in the past give you volume discounts only if you apply.
2) Service - are you available when I need you? If I call will you be available and help me right away? If I email will you get back to me quickly? People often don't need service from their merchant service provider. It's one of those things where as long as it's working we tend to forget about you running in the background. But when there's a problem it's usually a big problem because we can't get money so we need fast and good quality service.
3) Integration support. Help people get set up. Even offer to do it for them - now that's a great way you can stand out. The integration support from most merchant service providers is terrible. You're pretty much on your own to figure out how their APIs work.
I hope that helps - good luck![/quote:39hn23oh]
I find all of these to be true on a daily basis. I have a strong hold in my particular area. Fast service is imperative. If I can get a restaurant a new terminal in a couple of hours as compared to the fastest national company(at least overnight) then I win. Being local is huge in my industry. I have successfully managed accounts is other areas. Usually I give them a back-up terminal so if the other one breaks down they can switch out the two ship the broken one to me and have a new back-up the next day. I have done a few online accounts. It is not my specialty though. I have found it to not be too hard if you are using a CMS and your host is at least fair. We can integrate with almost every website. It is usually as easy as dropping a pem file in the correct folder in cpanel. For more difficult ones I have a webmaster that I consult with. Price is the last one. Price is always the biggest. You cant give it away or you have no way to give good service. How apt am I to give back-up terminals or make sure I have 24 hour customer service if the margins don't support it? At the same time I have to be very competitive especially when landing large accounts. I made things too easy on one of my large accounts one time I guess. They thought all providers were like me so when they got a quote for less they switched. 11 days later they called me to help them get their machines downloaded back to my companies settings and their website was completely messed-up. I had to delete everything in the file and reload a back-up I had.
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