Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header
Share for a Cause









An Ounce Of Silence

Written by: Charles Kettner

Article Overview: It is amazing to watch a true professional finish his presentation and just kick back and watch the prospect talk himself or herself into the sale. The worst that can happen if you button up is that the prospect may start to say something negative and you have plenty of time to counter with positive reinforcement.

Free Download - Tips For New Trainers By Charles Kettner
Name: Email:

An Ounce Of Silence

I want to talk about “An Ounce Of Silence is worth A Pound of Explanation”! To often in sales you will see the young and experienced sales person talk themselves OUT OF THE SALE! The reason being is that when you are finished with your presentation you have to STOP talking and give the prospect time to digest what you have said. The sales persons that continue talking more times than not talk themselves out of the deal. When I am done with my presentation or just done with everything I had to say, it’s time to relax and see if what you said registered.

It is amazing to watch a true professional finish his presentation and just kick back and watch the prospect talk himself or herself into the sale. The worst that can happen if you button up is that the prospect may start to say something negative and you have plenty of time to counter with positive reinforcement. On the other hand if you don’t stop talking the prospect never gets to air his or her views and you might just miss the KEY to the sale. Sometimes I have sat for a full 2 to 3 minutes without saying a word. Is it unnerving? YOU BET! Is it effective? YOU BET!

Just remember, when you get to that critical part of the sale, “An Ounce Of Silence Is Worth A Pound Of Explanation”! Just a passing thought. I have run into several people that read this blog religiously and they continue to amaze me. When they are introduced to me they tell me almost with disbelief that the things in the blog that they have used actually WORK! Imagine that!

“The Specialist”

Related Articles
  After you ask for the business..... SHUT UP!
  Silence to the Fifth Power
  Connecting With Speakers
  Silence Really Is Golden
  Silence Is as Good as Gold

Home > Sales > Charles Kettner > An Ounce Of Silence
Article Tags: blog, disbelief, experienced sales, ounce, positive reinforcement, sales person, silence

About the Author: Charles Kettner
RSS for Charles's articles - Visit Charles's website

Charles Kettner, aka “The Specialist”, is a professional sales and management trainer and published author, having recently released “The Specialist” Sales and Management Bible. He resides in Norfolk, VA, where he is the host of a regional daily radio show, The Specialist Radio Hour, dedicated to sales and management training.

Click here to visit Charles's website
Dashed Line

More from Charles Kettner
Self Confidence
The Three Legged Sale
Where Does Manhood Fit Into Management
Cutting Out The Cancer In SalesManagement
Advanced Sales Psychology


Related Forum Posts


Share this article with your friends. Fund someone's dream.

Leave a comment below or share on the left and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.



Featured Article


Bottom Footer
Share for a Cause












Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

What Makes an Extraordinary Business Consultant?

How To Calculate A Minimum Fee For Your Services

How To Be Happy at Work? Acknowledge Yourself

Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.