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Personal Branding -- What do you bring to the table?"
Written by: Gary HernbrothArticle Overview: People don't often think about themselves as a "brand", though they should. It could mean the difference between being successful or not, whether in business or personal matters. People want to know, "What do you bring to the table?"
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Personal Branding -- What do you bring to the table?"
Personal Branding --
What do you bring to
the table?
By: Gary Hernbroth,
Chief Motivating Officer, Training for Winners
Coke or Pepsi?
McDonald's or Burger King? Wal-Mart or Target? Every
day, we as consumers
make the decision to go or not go to certain stores,
restaurants, buy or not
buy certain products, etc. Our choices are based
on many little things
that add up to the bigger total buying decision: Price,
color, reliability,
service record, appeal, size, flexibility, taste, smell, etc.
Put all those together
and the "Moment of Truth" that makes us buy or not
buy is whatever that
brand presents to us vs. their competitor.
Why we buy/don't buy is
based on something called "WII-FM" -- and it's
not a radio station!
It's a tried-and-true sales concept meaning "what's in it
for me?" And that
is the motor that drives us to take out our wallets. If you
run your own business,
this is something you should ask yourself every
day, with every client
and with every prospect: What do I mean to them?
What do I bring to their
table? What is my value-add? If you don't know the
answer to this, it's
very likely they don't, either, and your business
connection with them is
tenuous at best.
You must define your
VALUE
that keeps your
customers coming back to you and your prospects more
interested in you than
the competition.
To get a grip on what
you bring to the table, it is likely different things to
different people. Some
may value your timeliness, others your accuracy,
still others may value
your expertise or your trustworthiness. Whichever it
is, to them, that is
YOUR BRAND. Recognize it. Embrace it. Work it.
As we've seen in recent
times, once-solid brands have fallen from grace
(General Motors, AIG,
etc.), and you have to do everything you can to
insure your personal brand
stays strong. Erosion of your positive brand
thought in the minds of
your customers can take forever (if ever) to get it
back. It is everything
-- and without a strong one you have little chance for
success, both personally
or professionally. Branding is really what others
out in the world think
of you.
When your client sees
your name on the
caller I.D. when you
call them, what "brand" do they think of? "Oh, this is
great, she always calls
me with terrific information." "Oh, brother, not HIM
again!" "They
always talk too long so tell them I'm in a meeting." "I'm
impressed she called me
back so quickly, she's such a real pro."
Whatever their thought,
it's your personal branding that creates these
reactions.
People often ask me to
name the number one thing that affects personal
branding thoughts in our
customers. My research and experience reveals
that it is almost never
just one thing, but TRUST seems to be at the top of
the list most times.
Close behind are expertise, ability to perform at a high
level, and reliability.
If you always thought
that branding belonged only to the "big guys" like
McDonald's, Ford, Coke,
Nordstrom, Este Lauder, Levi's, etc., think again.
If you are a
self-employed entrepreneur, it's the world's window into your
working soul.
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About the Author: Gary Hernbroth RSS for Gary's articles - Visit Gary's website Gary
R. Hernbroth, Founder and Chief
Motivating Officer of Training for Winners
(Danville, CA). is a nationally-recognized
professional speaker, trainer, and performance coach with over 30 years’
experience in the hospitality and meetings industry. A graduate of The
School of Hospitality at Michigan State University (and designated as a
Distinguished Alumni by MSU during its 75th anniversary). His work has been profiled in SELLING POWER magazine. He is a frequent author both in print media and on-line for sales and business topics. Click here to visit Gary's website Unforgetttable Customer Cervice Its So Simple Or is it Hire the Attitude Train the Skills Personal Branding What do you bring to the table |
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