Stress-Free Selling® - Should I Call or Email?

Guest post by: Jenaé Rubin
Become an Author

Free PDF Download
Stress-Free Selling® - Go After the Easy Sales First - By Jenaé Rubin

I'm periodically asked this question about how to respond to a situation. The answer is simple. . . fortunately!

Is it urgent? Pick up the phone. You don't know if they're out of town, out ill, on vacation, or just don't check their email that frequently. If you need to communicate now, communicate now!

Is it sensitive? Pick up the phone! Some people, not you, of course, use email to avoid conflict. Unfortunately, words have many meanings and intonations, and if you are not on the other end of the line to hear the response, you could unintentionally be igniting a flame.

Do you need documentation? Send an email. This is good proof that you did what you said you were going to do. . . if you think you need it.

How do they like to communicate? If it's not urgent or sensitive, and you don't need documentation, be client/prospect friendly. YOU may prefer email, but if THEY prefer voice-to-voice, please them. . . not you!

Avoiding problems is just one more way to make new and repeat sales more easily..

Welcome to Stress-Free Sales,
Jenae

The Forgotten Art of Conversation

Get Referred by Email

Killer Emails For Your "Home Based Online Business Opportunity"

Getting Your Calls Returned

Why We Still Need Good Telephone Skills

Internet Home Business Ideas-Combine Email Marketing and Affiliate Marketing

Get on the Phone – Making Contact

Scraping Emails for Internet Marketers

Biggest Mistakes When Pitching a Story

Five Keys for B2B Selling

The eMail Signature - Use it to Promote

How Social is Your Email?

Anatomy of the Worst Sales Call Ever

Business Email Etiquette – What you should know BEFORE you hit Send

Top Ten Feeble Follow-up Attempts to Fathom

You Show Me Yours, I'll Show You Mine - Giving Away Products to Grow a Mailing List

Exactly How To Use Autoresponders To Make 10K+ a Month! ~ SECRET FINALLY EXPOSED

8 Battle Proven Tips for A Successful Email Campaign

Five Tips to Avoid an Email Avalanche

Small Business Email Marketing - Finding Gold in a Down Economy

Home > Sales > Jenaé Rubin > StressFree Selling Should I Call or Email > Google +

Free PDF Download
Stress-Free Selling® - Go After the Easy Sales First - By Jenaé Rubin

About the Author: Jenaé Rubin

RSS for Jenaé's articles - Visit Jenaé's website
Overcome Overcoming Objections! Meet Jenae

Hands-on sales and marketing expert since 1980.

Consistent record of increasing sales, revitalizing ailing products, creating new products and adding profit centers to existing products.

Proven history of rocketing products to #1.

"Increase Sales" is my mantra.

Reversed 3-year revenue fall in 3 months.

Took product from 17th to 3rd in one year.

Increased revenue 300+% in 3 years.

Improved revenue per customer 22% in one month.

Raised fragrance line from slowest seller to middle in highly competitive fragrance industry at major department store in six months.

Increased revenue 41% with nominal increase in customer base.

Designed strategies to eliminate rate cutting, increase profitability.

Jenae is the creator of the Stress-Free Selling® approach. Learn more about this program at Sales Powerhouse - Overcome Overcoming Objections
Click here to visit Jenaé's website.

More from Jenaé Rubin
StressFree Selling Easy Ways to Avoid Price Objections
StressFree Selling The Fastest Way to Build a Relationship
StressFree Selling How to Make it About Them
StressFree Selling Simple Powerful Renewals
StressFree Selling Stop Giving Deals

Share this article. Fund someone's dream.

Share this post and you'll help support entrepreneurs in Africa through our partnership with Kiva. Over $50,000 raised and counting - Please keep sharing! Learn more.

Stress-Free Selling® - Should I Call or Email?

Related Articles

Related Forum Posts

Share this article. Fund someone's dream.


Name:
Email: