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Work Skills Transcend Cultures Work Habits May Not

Work Skills Transcend Cultures Work Habits May Not

Since Chally is strongly established internationally, we're often asked what has to be done to alter the testing for different cultures around the world. For the past six years, we have been tracking performance on a Chally assessment versus actual performance on the job across many countries. Our goal was to develop a research database that would highlight differences that were based on geography or culture. For our comparisons internationally, we chose geographic, cultural, and economic regions that were very different. These included England, Sweden, Denmark, India, Indonesia, Australia, South Africa, Mexico and French Canada.
The results were somewhat surprising, but very logical. Chally assessment reports are traditionally divided into several sections, depending on the application. However, two broad categories are always reported in any employee application. The first part of the report is a measure of an individual's competencies or skills and how effectively that individual will perform those skills on the job. We also provide detailed coaching tips to improve any skills that are below par. The latter part of the report highlights that individual's distinctive motivational drives, and the work habits they have acquired over time. We say distinctive, because only those needs and habits that separate them from others are reported. (We do not report the typical “horoscope” or “fortune teller” traits that would be common to most everybody). To accomplish this, we only report motivational and work habit scores that are below the 30th or above the 70th percentile; in other words, the distinctive extreme points that make us all unique.
Our research results provided clear evidence that the skill and competency scores are stable and equally applicable across cultures all over the world. There were however, some differences in the motivational norms and work habit levels in different cultures. These tended to vary according to how broadly the country was developed (for work habits) and cultural differences for the motivational patterns.
If we think of skills (the first part of our report) more broadly, these findings become easier to understand. Good soccer players are going to be skilled wherever they play. The skill requirements are the same in England, Japan, Germany, or South America. Furthermore, an engineer or surgeon would need the same skills and training anywhere in the world. Skills are culture free.
Work habits and motivational drives are also constant everywhere in the world - but the degree required or considered the minimal or maximum acceptable level may be quite different. Today, for example, some of America’s most aggressive or emotionally uncontrolled sportspersons may not been permitted to play in Japan. In the USA tolerance for disrespectful behaviour is much higher in their more freewheeling culture than other more emotionally controlled cultures. The motivational and work habit scores need to be understood in the light of the economic or cultural background of the candidate. This is the major reason that the motivational and work habit scores are NOT calculated in our recommendation or statistical prediction of success at performing the job, and explains why (unlike personality or attitude tests) Chally's actuarially-validated skill scores predict equally well in any part of the world.





Work Skills Transcend Cultures Work Habits May Not - To learn more about this author, visit Peter Gilbert's Website.

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Dianne Crampton

Dianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here.

Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009.  Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010.  To receive publishing discounts, subscribe to the free TigerTracks Newsletter here.

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Joe Dager is President of Business901, a progressive coaching company providing no-nonsense direction in areas such as Lean Six Sigma Marketing and organized referral marketing. What others say: In the past 20 years, Joe and I have collaborated on many difficult issues. Joe’s ability to combine his expertise with “out of the box” thinking is unsurpassed. He has always delivered quickly, cost effectively and with ingenuity. A brilliant mind that is always a pleasure to work with.” - James R. If you want to learn more about Business901, start a conversation with us. We can be found @ Web/Blog: Business901.com Web/Blog: FundingYourNonprofit.com LinkedIn Profile Follow me on Twitter - Visit Joe Dager's Website

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Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website

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Peter Gilbert
(Visit Peter's Website) Peter began his sales career with Ecolab Inc in South Africa.He spent 14 years with the company in a variety of technical and sales roles, with his final assignment being as CEO of the South African operation. He then founded the South African affiliate of Philip Crosby Associates, and fulfilled the role of Sales Director for 7 years, during which period the company became the largest TQM consultancy in the southern hemisphere. When the Company was bought by Proudfoot Consulting, he assumed the role of Sales Director for three years, before leaving to establish Chally SA, specialising in sales assessment and recruitment

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