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Three Types of Telephoners

Written by: Colly Graham

Article Overview: The Eye Telephoner (Visual Person) pictures, images The Ear Telephoner (Auditory person) – sounds, tones The Feeling Telephoner (Kinaesthetic) – touch, feelings

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Three Types of Telephoners

The tonal quality of our speech tells more about us on a subtle level than the word we say. A great part of our personality comes from the voice…… the healthy person has a well modulated, clear, rich voice that is kind in tone and word. The wispy voice of a shy person, the cracking voice of someone in fear or under stress, and the booming voice of someone who is trying to put one over on you are all giveaways. The rounded, sonorous sounds of a person who believes sincerely in their projects and follows their inner light is quite different from the indwelling abrasiveness of the super salesman who only wants you within their grasp until they get your money

The Eye Telephoner (Visual Person) pictures, images
These people process information visually, they would prefer a face-to-face conversation to talking over the telephone. If they were buying a car they want to know how it looks not how it sounds or feels. They tend to use words as follows:
Beyond a shadow of a doubt
Crystal Clear
Demonstrate
Flash
Focused
Get A Bird's Eye View
Glimpse
Have a look
Hazy
Hindsight
In The Mind's Eye
In view of
It Appears To Me
It's Clear Cut Make a Scene
Outlook
Peek
Pinpoint
See it
Sight For Sore Eyes
Suffer From Tunnel Vision
Take A Dim View
Up Front
Vivid
Well defined
Clear as day
With The Naked Eye
You Get The Picture Analyse

The Ear Telephoner (Auditory person) – sounds, tones
These people process information by how it sounds, they like to hear themselves talk. If you need to explain something to these people, they will not understand if you show them you how to do it, you will need to tell them how to do it. When they communicate it has to do with sound:
Announce
Call
Certain Overtones
Crashing
Described In Detail
Earful
Earshot
Gave Him An Earful
Give An Account Of
Harmonize
Hold Your Tongue
I'm All Ears
In A Manner Of Speaking
Inquire
Interview Just Say It
Listen Up
Make Myself Heard
Oral
Power Of Speech
Rumour
Shout
Sounds Like
Speaker
Speechless
That Rings A Bell
That's Unheard Of
To Tell The Truth
Tongue-Tied
Tuned In

The Feeling Telephoner (Kinaesthetic) – touch, feelings
They make decisions based on what makes them feel good, to them it is not what you say, and it is how you say it.
Come To Grips With It
Hang In There
Hold On
I'm conscious of
In A Moment Of Panic
Lay Your Cards On The Table
Pull Some Strings
She Perceived Softly
Start From Scratch
That Was Under Handed
That's A Pain In The Neck
Touch Base With
What It Boils Down To
You Can Sense
You Need To Experience It

Listen how people communicate and learn to communicate in their style

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Home > Sales > Colly Graham > Three Types of Telephoners
Article Tags: all ears, clear as day, dim view, eye view, giveaways, healthy person, hindsight, naked eye, overtones, power of speech, rich voice, shadow of a doubt, shy person, sore eyes, spee, subtle level, tonal quality, tunnel vision, visual person, wispy voice

About the Author: Colly Graham
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Colly Graham CEO of salesxcellence After graduating from college, Colly entered the field of accountancy however after five years decided to change his career direction in sales. First working for a Fortune 500 company in fast moving consumer goods, his career progressed from selling capital equipment, financial services to internet services, with a wide management experience in both telephone and field sales, concentrating on the recruitment, training and development of sales people, in this role he gained experience in designing and building a number of successful sales teams. Colly brings thirty years of practical experience of selling and his ability to empathize with sales people and establish immediate rapport and credibility as a trainer, (the accolade Colly receives from most sales people is “that he has carried the bag”). A licensed practitioner of NLP Colly trained with Richard Bandler in 1998. When I entered the field of sales, back in 1969, with local franchise holder for Pepsi Cola because of my lack of knowledge of any selling skills I set a goal, to one day, start my own training company. As my career in sales progressed becoming a sales manager, group

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