How Harley-Davidson got started, what led to their success, and what you can learn from them to help you grow!
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The tonal quality of our speech tells more about us on a subtle level than the word we say. A great part of our personality comes from the voice…… the healthy person has a well modulated, clear, rich voice that is kind in tone and word. The wispy voice of a shy person, the cracking voice of someone in fear or under stress, and the booming voice of someone who is trying to put one over on you are all giveaways. The rounded, sonorous sounds of a person who believes sincerely in their projects and follows their inner light is quite different from the indwelling abrasiveness of the super salesman who only wants you within their grasp until they get your money
The Eye Telephoner (Visual Person) pictures, images
These people process information visually, they would prefer a face-to-face conversation to talking over the telephone. If they were buying a car they want to know how it looks not how it sounds or feels. They tend to use words as follows:
Beyond a shadow of a doubt
Crystal Clear
Demonstrate
Flash
Focused
Get A Bird's Eye View
Glimpse
Have a look
Hazy
Hindsight
In The Mind's Eye
In view of
It Appears To Me
It's Clear Cut Make a Scene
Outlook
Peek
Pinpoint
See it
Sight For Sore Eyes
Suffer From Tunnel Vision
Take A Dim View
Up Front
Vivid
Well defined
Clear as day
With The Naked Eye
You Get The Picture Analyse
The Ear Telephoner (Auditory person) – sounds, tones
These people process information by how it sounds, they like to hear themselves talk. If you need to explain something to these people, they will not understand if you show them you how to do it, you will need to tell them how to do it. When they communicate it has to do with sound:
Announce
Call
Certain Overtones
Crashing
Described In Detail
Earful
Earshot
Gave Him An Earful
Give An Account Of
Harmonize
Hold Your Tongue
I'm All Ears
In A Manner Of Speaking
Inquire
Interview Just Say It
Listen Up
Make Myself Heard
Oral
Power Of Speech
Rumour
Shout
Sounds Like
Speaker
Speechless
That Rings A Bell
That's Unheard Of
To Tell The Truth
Tongue-Tied
Tuned In
The Feeling Telephoner (Kinaesthetic) – touch, feelings
They make decisions based on what makes them feel good, to them it is not what you say, and it is how you say it.
Come To Grips With It
Hang In There
Hold On
I'm conscious of
In A Moment Of Panic
Lay Your Cards On The Table
Pull Some Strings
She Perceived Softly
Start From Scratch
That Was Under Handed
That's A Pain In The Neck
Touch Base With
What It Boils Down To
You Can Sense
You Need To Experience It
Listen how people communicate and learn to communicate in their style
A while ago I asked you if you preferred to work in your office or at your house. In that posting, I talked about how it is important to understand what works for you.
What makes you focus? What makes you want ...
Choosing the right bank for your business can often be an ongoing event. With the world of finance changing each day and new banks opening, there is more competition between the banks and therefore the opportunity f...
Leanne Hoagland-Smith
Are your sales where you want them to be? Will you be one of the few who achieves sales success or one of the many who have failed to change? So what are you doing to change those results? Let’s be honest, with companies moving globally and at lightening speeds, the traditional business solutions are outdated and dead. My approach moves your business out of its comfort zone and secures your competitive advantage now. If you are seeking to increase sales, build customer loyalty, create a culture of great attitudes or just achieve some sleep filled nights, then we should talk because my clients have experienced exactly those types of results. Learn more about customer loyalty at http://www.processspecialist.com/customer-loyalty.htm Give me a call at 219.759.5601 for a free strategy session. P.S. If you are seeking a motivational speaker, sales trainer or small business expert that will leave your audience smiling and remembering, please feel free to contact me at 219.759.5601. - Visit Leanne Hoagland-Smith's Website
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Colly Graham
(Visit Colly's Website)
Colly Graham CEO of salesxcellence After
graduating from college, Colly entered the
field of accountancy however after five
years decided to change his career
direction in sales. First working for a
Fortune 500 company in fast moving
consumer goods, his career progressed from
selling capital equipment, financial
services to internet services, with a wide
management experience in both telephone
and field sales, concentrating on the
recruitment, training and development of
sales people, in this role he gained
experience in designing and building a
number of successful sales teams. Colly
brings thirty years of practical
experience of selling and his ability to
empathize with sales people and establish
immediate rapport and credibility as a
trainer, (the accolade Colly receives from
most sales people is “that he has carried
the bag”). A licensed practitioner of NLP
Colly trained with Richard Bandler in
1998. When I entered the field of sales,
back in 1969, with local franchise holder
for Pepsi Cola because of my lack of
knowledge of any selling skills I set a
goal, to one day, start my own training
company. As my career in sales progressed
becoming a sales manager, group
Colly Graham Video - Colly Graham discusses Creating Customers on the Telephone -The importance of the telephone in selling is now well documented. This training DVD focuses on getting in front of more prospects by teaching the skill of telephone appointment setting. The workshop demonstrates the connection between daily activities, the sales cycle, and the number of sales necessary for a consistent flow of qualified appointments. Based on practical skills that get results fill your diary with qualified appointments.
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Email is awfully invasive, no way around it these days, but it’s also awfully effective for all types of communication and response.
