Set Your New Employees Up For Success!
Set Your New Employees Up For Success!
Make sure your company has an onboarding system or process to welcome new employees. If the company doesn't have an administrative assistant or HR point person, then it's up to the manager to make sure everything is ready.
I used to grab a brand new trash can, go into the storage closet and build a new employee "starter-pack" with note pads, sticky notes, pens, stapler, tape, hanging folders, and a canvas bag with the company logo. I'd greet the employee with their supplies and a big "welcome to the best team in the country!" The trash can thing is funny as I look back on it now, but it worked! They new I was expecting them.
Let me tell you a little story about the first time I set foot on the campus at Syracuse University. I had just driven for 24 hours, over a two day span, from Waco, TX to Syracuse, NY. I'd packed everything I owned, including my 5 month old rottweiler, into my beat-up '89 Ford Probe and began the journey. I was thrilled! I had just been accepted into the nation's best broadcast journalism school, and I was ready to become the next Bob Costas, Marv Albert, Dick Stockton, Mike Tirico... and the list of Syracuse sports broadcasting talent goes on!
When I arrived, I walked into the first administration building I could find and introduced myself proudly. "Hi, I'm Doyle Slayton. I'm one of your new graduate students and I'm wondering where I need to go to check-in and register for classes." My excitement quickly turned to concern as I was sent on a what seemed like a scavenger hunt, bouncing from one building to another, trying to reach my destination... or should I say, "starting point." Concern quickly turned to disappointment. I thought, "Are these people even expecting me?"
It was time to take matters into my own hands. I went straight to the Newhouse building and asked to speak with the chair of the department. There was no wait time, he welcomed me and brought me straight into his office. After a few minutes of getting to know each other, I said, "I don't mean to be any trouble, but I've gone from building to building and no one seems to be able to tell me where I need to go." Within seconds of sharing my story, he jumped on the phone and ripped into the person on the other line. His next statement, I will never forget. "I will not have my people walking around this campus trying to figure out what it takes to be a part of us!" Needless to say I was well taken care of after that.
My guess is that I was the first student to arrive on campus that semester, and maybe I was a couple of days early. In either case, the point is clear. Were it not for the department chair making sure I had what I needed, my opinion of the institution, would have been drastically different. I would have been disappointed and wondering what I'd got myself into.
Looking back, my experience at Syracuse was incredible! It all started with a leader who made sure I felt welcome and set me up for success. It left a lasting impression.
What do you do to make your employees feel like you've been expecting them?
How do you set them up for success?
What would your employees say about how you made them feel on their first day?
Set Your New Employees Up For Success - To learn more about this author, visit Doyle Slayton's Website.
Like this article? Share it with your friends
When a new employee walks in the door, they should feel like you've been expecting them!
Make sure your company has an onboarding system or process to welcome new employees. If the company doesn't have an administrative assistant or HR point person, then it's up to the manager to make sure everything is ready.
I used to grab a brand new trash can, go into the storage closet and build a new employee "starter-pack" with note pads, sticky notes, pens, stapler, tape, hanging folders, and a canvas bag with the company logo. I'd greet the employee with their supplies and a big "welcome to the best team in the country!" The trash can thing is funny as I look back on it now, but it worked! They new I was expecting them.
Let me tell you a little story about the first time I set foot on the campus at Syracuse University. I had just driven for 24 hours, over a two day span, from Waco, TX to Syracuse, NY. I'd packed everything I owned, including my 5 month old rottweiler, into my beat-up '89 Ford Probe and began the journey. I was thrilled! I had just been accepted into the nation's best broadcast journalism school, and I was ready to become the next Bob Costas, Marv Albert, Dick Stockton, Mike Tirico... and the list of Syracuse sports broadcasting talent goes on!
When I arrived, I walked into the first administration building I could find and introduced myself proudly. "Hi, I'm Doyle Slayton. I'm one of your new graduate students and I'm wondering where I need to go to check-in and register for classes." My excitement quickly turned to concern as I was sent on a what seemed like a scavenger hunt, bouncing from one building to another, trying to reach my destination... or should I say, "starting point." Concern quickly turned to disappointment. I thought, "Are these people even expecting me?"
It was time to take matters into my own hands. I went straight to the Newhouse building and asked to speak with the chair of the department. There was no wait time, he welcomed me and brought me straight into his office. After a few minutes of getting to know each other, I said, "I don't mean to be any trouble, but I've gone from building to building and no one seems to be able to tell me where I need to go." Within seconds of sharing my story, he jumped on the phone and ripped into the person on the other line. His next statement, I will never forget. "I will not have my people walking around this campus trying to figure out what it takes to be a part of us!" Needless to say I was well taken care of after that.
My guess is that I was the first student to arrive on campus that semester, and maybe I was a couple of days early. In either case, the point is clear. Were it not for the department chair making sure I had what I needed, my opinion of the institution, would have been drastically different. I would have been disappointed and wondering what I'd got myself into.
Looking back, my experience at Syracuse was incredible! It all started with a leader who made sure I felt welcome and set me up for success. It left a lasting impression.
What do you do to make your employees feel like you've been expecting them?
How do you set them up for success?
What would your employees say about how you made them feel on their first day?
Set Your New Employees Up For Success - To learn more about this author, visit Doyle Slayton's Website.
Like this article? Share it with your friends
 | |
 |
No article feedback found. |
| |
Leave Your Feedback |
 | |
| |||
Dianne CramptonDianne Crampton is an executive leadership coach, team culture consultant, author and president of TIGERS Success Series, Inc. Dianne has been helping CEO's and Executives connect their employees to their core values and goals for over 20 years using the trademarked TIGERS team culture process, which stands for trust, interdependence, genuineness, empathy, risk and success. To download a free white paper on behaviors that build strong teams and behaviors that will predictably tear them down go here. Dianne's contribution to the 2010 Pfeiffer Consulting Journal (an imprint of John Wiley and Sons Publishers) entitled TIGERS Hearted Teams is available in November 2009. Her new book TIGERS Among Us: 5 Winning Business Team Cultures And Why, Three Creeks Publishing will release in March 2010. To receive publishing discounts, subscribe to the free TigerTracks Newsletter here. - Visit Dianne Crampton's Website |
|||
Leanne Hoagland-SmithAre your sales where you want them to be? Will you be one of the few who achieves sales or business success or one of the many who have failed to change? Are you tired of being told you are like everyone else? Then you may find my first book on sales of interest. Be the Red Jacket in the Sea of Gray Suits, The Keys to Unlocking Sales available at Amazon or at http://www.processspecialist.com/red-jacket.htm. This book is a reflection of my no-nonsense approach to improving sales to overall business results. If you are truly committed to making sustainable changes, then I can help you secure a positive return on your investment because I focus on executable solutions not telling you the problems you already know you have. From training to corporate (group) coaching to executive one on one coaching, my approach is to assess, create awareness, build a goal driven action plan and then execute. The bottom line question is "Not do you or your employees know it, but do you or they want to do it?" Please call for a free strategy session at 219.759.5601. - Visit Leanne Hoagland-Smith's Website |
|||
Cheryl MatthynssensCheryl is a life skills coach, licensed Chemical Dependency Counselor and a 20 year entrepreneur. Cheryl's dedication to achieving a life of balance led to her expanding her teaching from the simple managing of life's daily challenges to adding financial well being as well. A direct marketer with DrinkACT, she is gaining ground in the online community with her concepts of making sure business owners, entreprenuers and employees have well rounded life styles. She opened up a small affiliate site - The Balance Guide- to help others find resources for mental and emotional well being. Visit Cheryl's blog to see more of the diversity beyond business she has began offering online at www.thebalanceguide.blogspot.com - Visit Cheryl Matthynssens's Website |
|||
Linda RichardsonLinda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training and performance improvement company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.” Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach, and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine. Learn more about Richardson's sales training and performance improvement solutions at http://www.richardson.com web - Visit Linda Richardson's Website |
|||
|
To learn more about the Evan Elite Author Program please contact us. | |||
 | |
|  |
Subscribe to Doyle's articles
 | |
|
|  |
 | |
|
| |
 | |||||||
|
 | ||
 |
||
 |
||
|
||
|
| ||
 |
| Have you written articles that would be of value to entrepreneurs? Become an expert on our site by publishing them! Expose yourself to a wide audience, drive more traffic to your website and get more sales! Click Here for details. |
|
|
 |
| Modeling the Masters: Learn the true secrets behind Walt Disney's business success factors & grow your company! Video produced by Phanta Media |
|
|
 |
"Learn straight from Evan how you can Make a Full Time Income (And More) from a Website"
Click Here To Learn More |
|
|
|
|
Get advice & tips from famous business owners, new articles by entrepreneur experts, my latest website updates, & special sneak peaks at what's to come!
|
|
|
 The Money Game Exit Interview Document Managing Generations Innovative Thinking Making Life Work |
|
 | ||
 |
Top 50 SEO Posts - 2008
Top SEO Posts of the Year | |
 |
Top 50 Marketing Blogs
Top Marketing Blogs of 2010 | |
| ||
 | ||||
| ||||
|
| ||||
| ||||
|
|
|
|
|
||||||||||||
|
Email us your ideas on how to make our website more valuable! Thank you Sharon from Toronto Salsa Lessons / Classes for your suggestions to make the newsletter look like the website and profile younger entrepreneurs like Jennifer Lopez and Sean Combs!
|
|
|
| ||||||||||||
| ||||||||||||
|
|
||||||||||||