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Don't Say Thank You?!
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| Guest post by: Chris |
Article Overview: Chris Randolph, author of "The Sales Edge" talks about how to maintain a positive attitude when dealing with rejection
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Don't Say Thank You?!
Don't say thank you?
What does that mean?
One of the biggest questions we get from managers, owners and salespeople is "How do we deal with call rejection"?
The sales process begins with the individual's mind. It all starts with the attitude and psychology of the individual, don't you agree? If your attitude is messed up, chances are you don't do well that day. We've all been there, haven't we?
One of the things I realized is that we're all the best at what we do. We are the best Real Estate Agent, the best Loan Officer, the best Auto Retail Professional, the best Insurance Provider, the best Network Marketer and the best Professional out there. What allows us to perform at our best is clients. A client allows us to put our skills at these professions to work. Without a client, we're out of work professionals.
If we're the best at what we do, if a client doesn't allow us the opportunity to let us go to work for them, who really loses out? They do, of course! The are losing out on getting the best professional to work for them.
Most average salespeople, when they get rejected, they tend to take it to heart. The most common response when they get rejected is that they say "Oh, okay. Thank you". Why would you say thank you to someone that just rejected you?
When I make my cold calls (and I've made over 210,000 in my career), I get rejected too. There is no "magic" answer. If you make enough calls everyday, you will get rejected. On the flip side, if you make enough calls, you will get success.
When someone tells me no, they need good luck because they're not allowing the best Professional to go to work for them. So instead of "thank you", guess what I say?
That's correct, I say "Alright, well, good luck to you".
I promise you, by phasing out the "thank you's" and replacing it with "good luck" will make a difference in the way that you deal with rejection. Try it out, it works.
Article Tags: author, chris randolph, dealing with rejection, get sales edge, positive attitude, sales training, speaker, the sales edge
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About the Author: Chris RSS for Chris's articles - Visit Chris's website Christopher K. Randolph Entrepreneur, Author, Speaker, Sales Trainer & Coach, Speaker WOW! Simply Amazing! Having spent 6 years as a military officer, Chris Randolph was ingrained with the basic building blocks of management & leadership. Overcoming the challenges in successfully motivating individuals from different backgrounds for a common cause, Chris realized that this was one of his natural talents. In the last 19 years, Chris has applied himself to the study and practice of professional selling, management & leadership techniques, negotiation techniques, presentation skills, fine-tuning life purpose, goal identification & achievement, script writing & marketing. He owns 3 successful businesses; is involved in the day-to-day operations and also functions as a highly productive sales rep of these companies. In spite of an unreasonable fear of cold calling, he has made over 290,000 of these calls and over 4,100 sales presentations! Chris has been able to identify key areas that make ordinary people great. Chris is highly skilled in transferring the techniques he has learned through his one-on-one coaching, group coaching, tele-seminars, interactive workshops, articles, seminars and keynote speeches. He is the author of the book "The Sales Edge: the Difference between an Average Salesperson & the Successful Sales Professional", which is sold in 14 countries around the world. This is a sales manual designed for both the novice and proficient salesperson. The "Sales Edge" describes the whole sales process in a clear concise manner with field-tested and proven strategies. Chris is also the author of "Power Negotiating Secrets", "25 Ways To Increase Sales Now", "How To Handle Every Single Objection", "Goal Setting Strategies For Kids", "Common Sales Sense (and Dollars!)", and "World's Greatest Closes". In his caring, yet firm no-nonsense approach in sharing this powerful information, Chris is able to help his clients transform themselves with a clear sense of purpose. You will find yourself exposed to powerful strategies that will transform your skill level. You will develop a game plan for your financials, profession and personal life. You will get the edge! Visit Chris' website: http://www.GetSalesEdge.com Email: Chris@GetSalesEdge.com Click here to visit Chris's website You Must Accept To Improve Your Personal Life 10 Easy Steps To Being Successful In Direct Selling There Is No Magic Answer In Selling Always Be Preapred Use Your Business Card |
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