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How does a Sales Manager teach people to sell their product without giving away the farm?
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| Guest post by: Wayne Berry |
Article Overview: Are you and your sales people selling on value for money or price. Here\'s how to sell on value
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How does a Sales Manager teach people to sell their product without giving away the farm?
There will always be a
cheaper product competing with yours, and people will always buy on price….if
you let them. Of course price is an important factor in any purchase, but it’s
just one of the factors which should be considered by your prospect. However if you don’t bring these other
factors to their attention, they will buy on price.
The truth is we all by
on value for money rather than price.
Think of some of the purchases that you make. Do you always buy the cheapest? Plastic shoes are cheap, but you wouldn’t want to wear them
would you? Instead you buy shoes which you believe are value for money and
present you professionally. How do
you figure that out?
You consider the way
they look and feel don’t you? Do they have the styling and features that you
want in a shoe? Interestingly
enough, the price is a feature as well with some shoes, suits, bags, pens, ties
etc. Sophisticated people don’t
buy cheap stuff. If something is
too cheap they won’t buy it, because they will make a judgement about the
quality of the product. Cheap
price, cheap and inferior product right.
I am sure that you know that some people, maybe even you, who won’t buy
an automobile unless it has the right badge.
So what
does all of this mean to you?
There are two factors
to be considered when making a purchase.
One is the features and benefits, and the other is the price. You and your prospects weigh up the benefits
and compare these benefits with the price that is being asked. So the average
sales person who believes that everyone will buy on price will always want to
sell on price and will want to “give away the farm”. They will go to their manager and say, “Boss, boss the price
is too high, we need to give them a discount.”
The true professional
sales person will sell on value for money, not on price. So they will bring certain features and
benefits of their product or service to the attention of their prospects who
can then weigh up all of the benefits and compare those with the price being asked. If the benefits are big compared with
the price, then they will understand that what you are offering them is
excellent value for money. People
buy on value if you help them to.
Now if you really want
to be what I call a Top Gun in sales, you’ll go one step further. Rather than treating every prospect the
same, and explaining all of the benefits that you can, they will first use
questions to carefully understand what the prospect really needs and what is
important to each individual, and then focus their presentation on presenting
only those things that they now know are important to their prospect. For example if a car salesperson
focuses on the time their motor vehicle will go from 0 to 100km/hr and they are
talking with a young mother with two children, will that be important to this
buyer? No probably not. What
should they talk about? How about the safety aspects of the vehicle, the
airbags etc. And what if this lady
is with her husband? As well as the safety features, he or she might explain
the performance and economy features to the husband.
So here’s the short
formula. 1. Find out prospect’s needs
2. Present the benefits that address these needs 3. Show the prospect these benefits,
compared to the investment (we don’t say price) so they see the value for
money. 4. Ask them to buy.
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About the Author: Wayne Berry RSS for Wayne's articles - Visit Wayne's website Wayne Berry CSP* is Australia's own TOP GUN Business Sales Coach and most in-demand speaker on sales, negotiating and Sales Management Training. He is ranked in the top 7% of professional speakers in the world by the USA based National Speakers Association. He is a best selling author and one of Australia's best known speakers. His four books, “Negotiating In The Age of Integrity”, “How To Get The Best Deal Every Time”, “How To Get The Best Sale Every Time” and “How To Lead and Motivate A TOP GUN Sales Team” are now sold in 13 countries. He speaks more than 200 times each year at conferences around Australia, New Zealand, Asia, and at programs arranged by his TOP GUN® Business Academy. This year his seminars and workshops will be attended by more than 20,000 sales and business people. He has also recorded more than 40 audio and DVD video programs on selling, sales management and negotiating. He has shared the platform with Tom Hopkins, Brian Tracy, Zig Ziglar, Earl Nightingale, Dr Norman Vincent Peale, Dr Denis Waitley, James Rohn, and many, many other internationally renown speakers. Click here to visit Wayne's website What sales techniques should be used in the current GEC DONT LET OBJECTIONS BE THE KISS OF DEATH TO YOUR SALE CLOSING IT WILL MAKE OR BREAK YOU Is Experience The Best Teacher PEOPLE LIKE TO BUY FROM PEOPLE WHO ARE LIKE THEM Part 3 |
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