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PEOPLE LIKE TO BUY FROM PEOPLE WHO ARE LIKE THEM - Part 2

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Wayne Berry
(Visit Wayne's Website) Wayne Berry CSP* is Australia's own TOP GUN Sales Coach and most in-demand speaker on sales, negotiating and sales management. He is ranked in the top 7% of professional speakers in the world by the USA based National Speakers Association. He is a best selling author and one of Australia's best known speakers. His four books, “Negotiating In The Age of Integrity”, “How To Get The Best Deal Every Time”, “How To Get The Best Sale Every Time” and “How To Lead and Motivate A TOP GUN Sales Team” are now sold in 13 countries. He speaks more than 200 times each year at conferences around Australia, New Zealand, Asia, and at programs arranged by his TOP GUN® Business Academy. This year his seminars and workshops will be attended by more than 20,000 sales and business people. He has also recorded more than 40 audio and DVD video programs on selling, sales management and negotiating. He has shared the platform with Tom Hopkins, Brian Tracy, Zig Ziglar, Earl Nightingale, Dr Norman Vincent Peale, Dr Denis Waitley, James Rohn, and many, many other internationally renown speakers.

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PEOPLE LIKE TO BUY FROM PEOPLE WHO ARE LIKE THEM - Part 2

Today we have access to innovative tools such as the Internet, cell phones, faxes and voice mail all designed to enhance our communications and support us in selling more effectively.

Nevertheless, even with all of these technological tools at our disposal, the alarming number of failed relationships, dissatisfied employees and lost sales all reflect the fact that none of us are as effective at understanding others as we would like to believe.

In my last article we started to explore why this is so.

We looked at some of the research which shows that there are 4 different "personality types" and why each type likes to be sold to in an entirely different way. Sell to them they way they like to be sold and your success will be assured.

If you can learn to recognise the communications needs of each of your prospects, then you'll build trust and credibility more quickly with them. You'll literally be on their 'wavelength"!"

Develop trust and credibility more quickly...

The fact is that people like people who are like them.

Not only do they like them but they get into rapport more quickly with them, find them more credible and trust them more.

In my last article I outlined the four (4) behavioural styles that we need to be on the look out for. These were...

The Socialiser
The Director
The Thinker
The Relater

I won't go into describing them again here, read my last article.

So how can you pick the behavioural style of the person you are meeting for the first time?

Well actually it's very easy when you know what you are looking out for.

Each has a different way of looking at the world and therefore there are some very obvious "CLUES" and "CUES" that you can learn to spot.

For example...

The way they speak

The Socialiser

Speaks very quickly and is often excited. About what? About everything!! Their pace of speaking is fast because their pace of thinking is fast. Because of this tendency they tend to be a bit erratic in the way they speak. Half finished sentences. Darting around from subject to subject.

The Director

Also speaks very quickly but tends to be more serious than the Socialiser. About what? About everything!! They are pretty serious people and they do thinking fast too. However they tend to be much more focused than the Socialiser. More logical in their thinking and speaking.

Now before I go onto the Thinker and the Relater, a question for you....

Do you think you might have to sell to these two different styles of people in different ways?

You better believe it!

That is if you want to hold their attention and get your message across.

You also need to learn how to identify your own personality type. Are you a Director, Socialiser, Relater or Thinker? Again you'd better know this because your own style will determine how you come across to others.

By understanding your own personality type, you'll know how to modify your own natural style of communication so you are in "sync" or on the same "wave-length" as the people you deal with in selling and in all other areas of your life. Anyway let's move on and talk about...

The Thinker

Speaks slower than the Socialiser or the Director. Sometimes very slowly. Why? Because they think more slowly and in doing so they are much more "careful" about taking on new ideas, unless they can understand all of the facts and details.

The Relater

Again speaks slower than the Socialiser and the Director. Why? Again because they like to take things more slowly. Why? Because this is the real "people person". The Relater likes to take time to build relationships with everyone, including you. So you had better come across as a caring person when dealing with a Relater because it matters to them the type of person you are. And they will want to know how your proposal will affect them and other people.

So how a person speaks is just one "CLUE" that will help you pick their personality type.

Here are some other "CLUES" and "CUES"...

The way they dress
The car they drive
How their office looks
The professions and jobs they are attracted to
The industries that we find them in

I'll be expanding on these in my next article.

Have a great week. Make it a great week!

Wayne Berry CSP*





PEOPLE LIKE TO BUY FROM PEOPLE WHO ARE LIKE THEM Part 2 - To learn more about this author, visit Wayne Berry's Website.

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Anne Barr
Anne Barr has over 26 years experience in sales and marketing, six years as a franchisee. She has assisted over 367 business owners and purchasers to achieve their goals in career change, transition and exit strategy. She holds the designation of Certified Franchise Executive from the International Franchise Association, Certified Business Intermediary from the International Business Brokers Association and Board Certified Broker from the Texas Association of Business Brokers. Anne is active in professional organizations, networking groups and volunteers for non-profit entities. As owner/operator of four successful businesses, Anne has proven people skills and enjoys helping clients find the right "fit" in business ownership. Visit www.FranchiseOpportunitySpecialist.com for more information about me and my company. - Visit Anne Barr's Website

Jeff Foster
WebBizIdeas.com is a Minneapolis website design company founded to help people start an internet business by providing them with website, business, and internet resources that help foster the growth of successful online businesses and develop innovative Internet business ideas.  We specialize in internet consulting & internet marketing
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John Brennan
John Brennan Ed.D. Dr. Brennan is President of Interpersonal Development, LLC, a training and development firm. Interpersonal Development has provided sales training and coaching to more than 3,000 sales reps from over 100 companies. A native of Australia, Dr. Brennan received his doctorate from the University of Rochester. His dissertation researched the effectiveness of Behavioral Modeling Technology in training people in interpersonal skills. While he has spent most of his career designing or delivering training, he was also a Vice-President of Sales of a training and development franchise with operations in 25 markets. Dr. Brennan has designed and delivered sales training in North America, Asia, Europe, Australia and the Middle East. He has been a guest speaker at numerous national and regional professional conferences. When Microsoft wanted Best Practices articles on sales for their web site, they called Dr. Brennan. The results are at http://office.microsoft.com/en-us/FX011387391033.aspx His firm’s clients have included Volvo, The Prudential, Merrill Lynch, Eastman Kodak, Gannett, Equifax Europe, the Economist Group and countless small businesses. - Visit John Brennan's Website

Stephanie Robey
Stephanie Robey is President and CoFounder of Pivot Positive, LLC - an Internet marketing business focused on helping people start work at home ventures. Previously, she was employed at The Search Agency with over 20 years experience in graphic design and 10 years experience in online marketing. She was responsible for launching the Conversion Path Optimization (CPO) unit where she and her team have conducted hundreds of optimization tests for online companies across multiple verticals.

She is a successful entrepreneur having started and sold 2 companies and remains on the board of directors of the third, PhotoSpin.com   Stephanie began her career in the direct marketing realm creating and producing direct mail for many of the major cable television companies and directly attributes her understanding of Internet marketing to those early offline experiences.  Stephanie is a graduate of San Diego State University with a BFA in Graphic Arts and also holds an Executive MBA from the Graziadio School of Business and Management at Pepperdine University.

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