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Persuasive Sales Presentations
Written by: Nikki OwenArticle Overview: Sales presentations become so much more compelling at the point when you have identified and agreed all your prospects requirements and have tailored your presentation so that it illustrates how you can completely satisfy their agreed requirements. If you can then add your unique strengths to what the prospect is looking for, your proposal becomes stronger and much more persuasive.
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Persuasive Sales Presentations
Here are 10 suggestions that help improve the effectiveness of any presentation:
1. Find out in advance how much time you'll have and plan that your presentation will take approximately 75% of the allocated time. This leaves sufficient time for questions and through handling of any objections that you may encounter.
2. If you are in a competitive situation, find out when the other suppliers are scheduled to present and if possible try to be the last presenter. The reason this can be so important, is because your prospect can make a proper comparison of your presentation in light of your competitors presentations, meaning that they are better equipped to recognise the added value you provide. This also creates a stronger possibility that you can get a decision from them at the end of your meeting.
3. When structuring your presentation start with a quick review of the prospects' goals and objectives. Then list their agreed requirements. This will determine the sequence and structure for your presentation because ultimately you’ll want to highlight how your solution meets each one of their requirements. During your fact-finding meeting you should have obtained a priority of their requirements so that you can address their most important requirements first.
4.Throughout your presentation incorporate relevant customer testimonials that validate the points you are making and if you refer to research statistics, ensure that you quote the source.
5. At the beginning of your presentation you want your prospect to be interested and compelled to listen to what you are about to present. That’s why structuring your opening in a format that appeals to all types of prospects, makes it easier for them to understand your message. Therefore, open your presentation by addressing 4 main questions:
• Why will the prospect benefit from your presentation/products/services?
• What will be covered during your presentation?
• How will you be conducting your presentation?
• When will the prospect be able to ask questions?
This simple structure is based on David Kolb’s work on learning styles, where he categorised people’s ability to learn into four learning dimensions:
• Concrete experience - learning from specific experiences, relating to people, and sensitivity to feelings and people
• Reflective observation - careful observation before making a judgment, viewing things from different perspectives, and looking for the meaning of things
• Abstract conceptualisation - logical analysis of ideas, systematic planning, acting on intellectual understanding of a situation
• Active experimentation - ability to get things done, risk taking, influence people and events through action
Bernice McCarthy, developed The 4MAT System system based around these 4 main learning styles, each of which asks different questions and displays different strengths during the learning process.
The Four Learning Styles are integrated into a cyclical approach that:
➢ Begins by explaining WHY the audience will benefit from your presentation. This provides concrete motivation in an innovative way to create interest and an openness to want to hear what you have to say.
➢ The process then continues by explaining WHAT you are going to talk about. This enables the audience to think through the concepts you are about to present and formulate them in an analytical way.
➢ The next stage is the abstract conceptualisation stage that explains HOW you'll be delivering your presentation.
➢ This then leads to the final stage; the active experimentation stage where you want to encourage IF questions so they can apply what you have said to different contexts.
6. Use visuals in your presentations because a picture is worth a thousand words. Support your important points with graphics and images yet keep them simple to maintain interest while conveying relevance. This is particular important if your prospect has a dominant Visual Communication Style. According to the Robbins Research Institute, they have identified the 12 most persuasive words to use when selling. These are: Discover, Free, Guarantee, Love, Money, New, Proven, Safe, Save, You, Results and Exciting. By combining some of these words into your visuals as well as in what you are saying will help ensure your prospect remains alert and interested.
7. A good presentation will clearly communicate all of your unique strengths and reasons why you are their best choice. Ultimately, most prospects want to know two things:
- Can you do what needs to be done?
- How can you do it better than the other options we are considering?
8. Seek to gain agreement throughout your presentation either non-verbally or by asking questions for example, "How does this sound?" After demonstrating a capability you could ask, "How would this be an improvement?" or "How would this help?" Interactive presentations keep prospects more involved and interested. Throughout your presentation, focus your attention on your prospect, checking that they are receiving your proposals positively
9. Handle small customer objections as they occur and agree to handle larger
objections at the end of your presentation. This ensures that the flow of your message remains on track and you may have answered their objection during the process of presenting.
10. If your prospect is not in a position to make a decision at the end of your presentation, schedule another appointment. Come up with a reason to get back in there. Even if the decision is not in your favour, you’ll receive some valuable feedback that you can incorporate when you next present to other prospects.
Article Tags: added value, benefit from, customer testimonials, goals and objectives, objections, presentation products, priority, proper comparison, prospects, relevant customer, research statistics
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About the Author: Nikki Owen RSS for Nikki's articles - Visit Nikki's website Nikki Owen has dedicated the last 16 years to the development of sales professionals and sales leaders for many large international organizations. She has coached and mentored over 6,000 sales people and their leaders. In 2004 Nikki conducted the largest sales research projects ever undertaken, involving 2663 organizations to identify the 5 biggest barriers to sales success. This extensive report has been referred to in global publications as the ultimate solution to creating high-performing sales teams. Nikki is the creator of The Sales Activator® an award winning sales toolkit. As a certified Master Practitioner and Trainer of NLP, Nikki is an expert with applying seeming complex techniques within a corporate sales infrastructure. Nikki lectures on sales leadership using her own case studies from her client portfolio including Shell, Barclays Bank and Zurich Life. In 2007 she became an accredited firewalking instructor with the Firewalking Institute of Research and Education and studies Quantum Physics. Nikki is the author of 'A Second Chance to Live' that was first published in 1991 by Transworld and was translated and sold in 16 different countries. She has been interviewed on numerous television and radio shows and is finalising her next book titled – An Audience with Charisma based on her cutting-edge seminars that she hosts at Shakespeare’s Globe Theatre, London. Click here to visit Nikki's website Persuasive Sales Presentations Empowering Sales Beliefs BURNING DESIRE Trading Concessions The Exploratory Meeting |
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